Crisis Management

Organization of Teaching, Communication and Evaluation


Course Organization

The teaching of the course is organized into twelve topics in which student actively participates and for which he/she is preparing.

The topics of the lectures and seminars are listed in the course syllabus.

Communication

Students can communicate through:

  • email zapletalova@opf.slu.cz
  • consultation hours (Wednesday 10:00 -12:00)
  • discussion forum

Course Evaluation

  • Active participation in seminars: the student is obliged to actively participate in solving examples at the seminar; 10% of points.

  • Seminar paper: the student is obliged to prepare a seminar paper on the topic assigned by the lecturer and submit the thesis no later than 10. 12. 2023 via the Homework Vaults in IS SU and the lecturer will evaluate the submitted work (seminar papers submitted after the deadline will not be accepted); 20% of points. 

  •  Exam: exam will take the form of a written test via IS SU; 70% of points.

  • The student can get a total of 100 points (100 %).

    Based on the obtained points, the student can obtain the following evaluation (according to the international ECTS methodology):

    Evaluation A              100 – 90 points

    Evaluation B              89 – 80 points

    Evaluation C              79 – 70 points

    Evaluation D              69 – 60 points

    Evaluation E               59 – 50 points

  • Literature

  • FINK, S. Crisis Communications: The Definitive Guide to Managing the Message. New York: McGraw-Hill, 2013. ISBN 978-0-07-179921-8. 
  • BERNSTEIN, J. Manager´s Guide to Crisis Management. New York: McGraw-Hill, 2011. ISBN 978-0-07-176949-5. 
  • LUECKE, R. Crisis Management: Master the Skills to Prevent Disasters. Boston: Harvard Business School Press, 2004. ISBN 978-1-59139-437-2.
  • JORDAN-MEIER, J. The Four Stages of Highly Effective Crisis Management. Boca Raton: CRC Press, 2011. ISBN 978-1-4398-5373-3. 
  • FINK, S. Crisis Management: Planning for the Inevitable. Lincoln: iUniverse, 2002. ISBN 978-0-595-09079-2.
  • MITROFF, I. I., PEARSON, CH. M., HARRINGTON, L. K. The Essential Guide to Managing Corporate Crises. Oxford: Oxford University Press, 1996. ISBN 978-0195097443.