UBKVKKNK17 Information Management 2

Faculty of Philosophy and Science in Opava
Summer 2025
Extent and Intensity
0/0/0. 4 credit(s). Type of Completion: zk (examination).
Teacher(s)
Mgr. Anna Novotná, Ph.D. (lecturer)
Guaranteed by
Mgr. Anna Novotná, Ph.D.
Institute of The Czech Language and Library Science – Faculty of Philosophy and Science in Opava
Prerequisites
Course is available to all students.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
Course deals with the issue of building information flows at all levels of organization management, one part also deals with knowledge management and the concept of knowledge economy. The aim of the course is to acquaint students with the basic principles of data management, information and knowledge management in the organization, as well as with current methods of building databases and knowledge bases in organizations using automated information systems. Attention is also paid to knowledge management in institutions and the theoretical concept of knowledge economy.
Learning outcomes
After completing the course, the student will be able to:
- to link the principles of information management with the main parts of the data and information infrastructure of the company
- understand the concept of knowledge economy
Syllabus
  • 1. Management of information technology services
  • 2. Enterprise architecture
  • 3. Business processes
  • 4. ICT and IS tools
  • 5. Competences of information professionals and ICT managers in the organization
  • 6. Business analysis as a tool for change management
  • 7. Frameworks and standards
  • 8. Information security management system in the organization (ISMS)
  • 9. Knowledge management
Literature
    required literature
  • HAZDRA, Adam. Design služeb na obzoru [PDF]. 2010.
  • ALLEN, James et al. Closing delivery gap: How to achieve true customer-led growth [PDF]. [Amsterdam]: Bain and Company, 2005.
  • PARKER, Sophia and Joe HEAPY. The Journey to the Interface: How public service design can connect users to reform [PDF]. 1st ed. London: Demos, 2006. ISBN 978-1-84180-164-X.
  • MATULA, J. Informační management: Normy, frameworky a nejlepší praxe v řízení služeb IT (ITSM). 1. vyd. - Opava: Slezská univerzita v Opavě, Filozoficko-přírodovědecká fakulta v Opavě. 2017. 119 s. ISBN 978-80-7510-264-5.
Teaching methods
Lecture supplemented with a discussion
Seminar classes
Assessment methods
Exam
Seminary work
Language of instruction
Czech
Further comments (probably available only in Czech)
Information on the extent and intensity of the course: 12 hod/sem.
Teacher's information
https://elearning.slu.cz/
There is electronic course prepared in Moodle: https://elearning.slu.cz/
The course is also listed under the following terms Summer 2022, Summer 2023, Summer 2024.
  • Enrolment Statistics (Summer 2025, recent)
  • Permalink: https://is.slu.cz/course/fpf/summer2025/UBKVKKNK17