UOSP013 Communication in Health Care Settings 2

Faculty of Public Policies in Opava
Summer 2015
Extent and Intensity
0/1/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Zdeňka Římovská, Ph.D. (seminar tutor)
doc. PaedDr. Eva Zacharová, Ph.D. (seminar tutor)
Guaranteed by
doc. PhDr. PaedDr. Kamil Janiš, CSc.
Institute of Paramedical Health Studies – Faculty of Public Policies in Opava
Prerequisites (in Czech)
UOSP003 Communication in Health Care S
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of this course is to provide student with information on basic procedures of communication with disabled, socially disadvantaged and handicapped human beings and to provide knowledge of priorities in communication properly led by health-service specialists. In addition to communication with individuals, the course also describes the importance of empathy in communication and the importance of mirroring in communication. The highest attention is paid to practising of communication with human beings suffering from various handicaps. Having finished the course, the students are able to orient themselves in the issues of communication with human beings suffering from various handicaps, properly led communication with elderly people, children and people suffering from pain.
Syllabus
  • 1. Communication and forming of healthy relationships; communication of cordiality, respect and sincerity.
    2. Mirroring in communication, mirroring techniques. Feedback providing in communication, positive feedback, negative feedback.
    3. Empathy in medical communication. Empathetic behaviour.
    4. Communication with elderly people. Effects of limited sensory perception on communication at old age.
    5. Communication with children. Specifics of communication depending on the age of children. Communication with an adolescent.
    6. Communication with adults, communication during education of an adult client. Differences in communication with men and women.
Literature
    recommended literature
  • KAČOROVÁ, J. Komunikace - elektronická studijní opora. Opava: Slezská univerzita v Opavě, 2012. URL info
  • KAČOROVÁ,J. Komunikace ve zdravotnictví 1. 2008. URL info
  • LINHARTOVÁ, V. Praktická komunikace v medicíně. Praha: Grada Publishing,, 2007. ISBN 97-8802-471-7845. info
  • POKORNÁ, A. Efektivní komunikační techniky v praxi. Brno:NCO NZO,, 2006. ISBN 80-7013-440-2. info
  • VENGLÁŘOVÁ, M., MAHROVÁ, G. Komunikace pro zdravotní sestry. Praha: Grada Publishing,, 2006. ISBN 80-2471-262-8. info
  • MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: GRADA, 2003. ISBN 80-247-0650-4. info
    not specified
  • DOHERTY-SNEDDON, G. Neverbální komunikace dětí. Praha: Portál,, 2005. ISBN 80-7367-043-7. info
  • HARTLEY, M. Řeč těla v praxi. Praha: Portál, 2004. ISBN 70-7178-844-9. info
  • TEGZE, O. Neverbální komunikace. Praha: Computer Press,, 2003. ISBN 80-2510-183-5. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Credit requirements: a essay on a selected topic in the extent of 5 to 7 pages and a plea for it.
Exam requirements: written test.
The course is also listed under the following terms Summer 2010, Summer 2011, Summer 2012, Summer 2013, Summer 2014, Summer 2016, Summer 2017, Summer 2018, Summer 2019.
  • Enrolment Statistics (Summer 2015, recent)
  • Permalink: https://is.slu.cz/course/fvp/summer2015/UOSP013