USESEB061 Intercultural Communication

Faculty of Public Policies in Opava
Summer 2016
Extent and Intensity
1/1/0. 3 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Věra Juříčková, Ph.D. (lecturer)
PhDr. Věra Juříčková, Ph.D. (seminar tutor)
Guaranteed by
PhDr. Věra Juříčková, Ph.D.
Institute of Central European Studies – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
In its compact form, the course offers the view on intercultural communication. After passing the course, the students should be able to distinguish to what extent their culture influences communication and should apply the principles of intercultural communication in relevant context, with emphasis put on public administration. Next, the aim of the course is the comprehension of elements which are essential for effective intercultural communication, including view on world, distance from power, individualism and collectivism, gender roles, time perception in various cultures, context, conflicts as well as a role of various barriers in communication.
Syllabus
  • 1. Communication and culture. Layers of culture. Intercultural communication.
    2. Migration and acculturation. Cultural shock. Berry´s model of acculturation strategies.
    3. Barriers of effective intercultural communication - cultural stereotypes, prejudices, ethnocentrism and racism.
    4. Cultural dimensions models. Hofstede´s model of cultural values.
    5. Language as a reflexion of cultural values. Direct and indirect style of expressing.
    6. Cultural peculiarities in non-verbal communication - time from cultural perspective, importance of silence, proxemics, haptic communication, gestures, facial expression and eye contact.
    7. Communication behaviour of the members of selected national cultures in Europe.
    8. Influence of culture on communication in environment with common intercultural exchanges: workplace. Cultural diversity at workplace. Formality and informality. Decision-making styles.
    9. Influence of culture on communication in environment with common intercultural exchanges: school. Multicultural education.
    10. Influence of culture on communication in environment with common intercultural exchanges: health care. Causes of illness. Care for the ill. Cultural diversity in illness prevention.
    11. Intercultural conflict. Styles of conflict solving.
    12. Intercultural negotiations. Cultural influences on negotiations.
Literature
    required literature
  • MATYSOVÁ, K. Akulturace imigrantů v České republice. In AOP. 2012. info
  • PRŮCHA, J. Interkulturní komunikace. Praha: Grada Publishing, 2010. ISBN 978-80-247-3069-1. info
  • MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: Grada, 2010. ISBN 978-80-247-2339-6. info
  • PRŮCHA, J. Multikulturní výchova: teorie - praxe - výzkum. Praha: ISV, 2001. ISBN 80-85866-72-2. info
    recommended literature
  • ŠIŠKOVÁ, T. Facilitativní mediace. Praha: Portál, 2012. ISBN 9788026200918. info
  • HOFSTEDE, G. Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, Unit 2. 2011. URL info
  • HOLÁ, L. Mediace v teorii a praxi. Praha: Grada, 2011. ISBN 9788024731346. info
  • BOREC, T. Manažéri na cudzom parkete. Neopublic, 2009. ISBN 978-80-970-2275-4. info
  • VYMĚTAL, J. Průvodce úspěšnou komunikací: efektivní komunikace v praxi. Praha, 2008. ISBN 978-80-247-2614-4. info
  • ŠIŠKOVÁ, T. (ed.). Výchova k toleranci a proti rasismu: zdroje a formy rasismu a netolerance: informace o národnostních menšinách: hry a cvičení pro žáky a studenty. Praha: Portál, 2008. ISBN 9788073671822. info
  • MORGENSTERNOVÁ, M. a ŠULOVÁ, L. Interkulturní psychologie: rozvoj interkulturní senzitivity. Praha: Karolinum, 2007. ISBN 978-80-246-1361-1. info
  • TOMEŠ, J., FESTA, D. a NOVOTNÝ, J. Konflikt světů a svět konfliktů: střety idejí a zájmů v současném světě. Praha: P3K, 2007. ISBN 978-80-903587-6-8. info
  • HOFSTEDE, G. a HOFSTEDE, G. J. Kultury a organizace: software lidské mysli: spolupráce mezi kulturami a její důležitost pro přežití. Praha: Linde, 2007. ISBN 978-80-86131-70-2. info
  • MARÁDOVÁ, E. Multikulturní porozumění. Praha: Vzdělávací institut ochrany dětí, 2006. ISBN 8086991822. URL info
  • SARTORI, G. Pluralismus, multikulturalismus a přistěhovalci: esej o multietnické společnosti. Praha, 2005. info
  • NOVÝ, I. a SCHROLL-MACHL, S. Spolupráce přes hranice kultur. Praha: Management Press, 2005. ISBN 80-7261-121-6. info
  • BERRY, J. W. Immigration, Acculturation, and Adaptation. In Applied Psychology: An International Review,. 1997. info
Language of instruction
English
Further Comments
The course can also be completed outside the examination period.
The course is also listed under the following terms Summer 2017, Summer 2018, Summer 2019.
  • Enrolment Statistics (Summer 2016, recent)
  • Permalink: https://is.slu.cz/course/fvp/summer2016/USESEB061