FVPAA052 Communication in Healthcare

Faculty of Public Policies in Opava
Summer 2025
Extent and Intensity
0/0/0. 8 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Markéta Skalná, Ph.D. (lecturer)
Guaranteed by
Mgr. Kateřina Janků, Ph.D.
Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The subject extends the communication skills in the environment of Health Care. The students will extend and practise the vocabulary needed during the health care provision. The practise situations in ambulances and hospitals will be demonstrated during the lessons.
Learning outcomes
Students will be able react in all possible situations and communicate with English speaking persons. They will be oriented in English name of human body parts, common anamnesis, examination and therapy.
Syllabus
  • 1. Naming of organs, systems and body parts
  • 2. The most common anamnesis, special procedures and examinations
  • 3. Ambulance – patient intake
  • 4. Hospital – patient intake
  • 5. Emergency situations
  • 6. Rescue service
  • 7. Communication with patient: invitation, patient’s medical history
  • 8. Communication with patient: symptoms, diagnosis, treatment procedure
  • 9. Communication with family members
  • 10. Paediatric patient
  • 11. Multicultural approach
  • 12. Patient discharge
Literature
    required literature
  • Raphael-Grimm, T. (2014): The Art of Communication in Nursing and Health Care: An Interdisciplinary Approach
  • Elsevier: Effective Communication for Health Professional
  • Thomas, A. (2019): Communicate. Care. Cure. A guide to HealthCare Communication.
Assessment methods
Credit: presentation of individual students’ interview.
Language of instruction
English
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Information on the extent and intensity of the course: 2př+11cv/sem.
The course is also listed under the following terms Winter 2022, Summer 2023, Winter 2023, Summer 2024, Winter 2024.
  • Enrolment Statistics (Summer 2025, recent)
  • Permalink: https://is.slu.cz/course/fvp/summer2025/FVPAA052