UOSP003 Communication in Health Care Settings 1

Faculty of Public Policies in Opava
Winter 2017
Extent and Intensity
1/1/0. 2 credit(s). Type of Completion: z (credit).
Teacher(s)
PhDr. Jana Haluzíková, Ph.D. (lecturer)
doc. PaedDr. Eva Zacharová, Ph.D. (lecturer)
PhDr. Zdeňka Římovská, Ph.D. (seminar tutor)
Guaranteed by
doc. PhDr. PaedDr. Kamil Janiš, CSc.
Institute of Paramedical Health Studies – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The aim of this course is to provide student with information on basic procedures of communication with disabled, socially disadvantaged and handicapped human beings and to provide knowledge of priorities in communication properly led by health-service specialists. In addition to communication with individuals, the course also describes the importance of empathy in communication and the importance of mirroring in communication. The highest attention is paid to practising of communication with human beings suffering from various handicaps. Having finished the course, the students are able to orient themselves in the issues of communication with human beings suffering from various handicaps, properly led communication with elderly people, children and people suffering from pain.
Syllabus
  • 1. Communication - general definitions and terminology.
    2. Communication with hearing-impaired clients; leading, addressing, the sign language.
    3. Communication with visually-impaired clients; leading, movement in space, addressing in the public.
    4. Communication with clients suffering from pain. Acute pain and chronic pain and their effects on communication.
    5. Communication in the stage of loss, telling the truth.
Literature
    recommended literature
  • KAČOROVÁ, J. Komunikace - elektronická studijní opora. Opava: Slezská univerzita v Opavě, 2012. URL info
  • KAČOROVÁ,J. Komunikace ve zdravotnictví 1. 2008. URL info
  • LINHARTOVÁ, V. Praktická komunikace v medicíně. Praha: Grada Publishing,, 2007. ISBN 97-8802-471-7845. info
  • POKORNÁ, A. Efektivní komunikační techniky v praxi. Brno:NCO NZO,, 2006. ISBN 80-7013-440-2. info
  • VENGLÁŘOVÁ, M., MAHROVÁ, G. Komunikace pro zdravotní sestry. Praha: Grada Publishing,, 2006. ISBN 80-2471-262-8. info
  • MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: GRADA, 2003. ISBN 80-247-0650-4. info
    not specified
  • DOHERTY-SNEDDON, G. Neverbální komunikace dětí. Praha: Portál,, 2005. ISBN 80-7367-043-7. info
  • HARTLEY, M. Řeč těla v praxi. Praha: Portál, 2004. ISBN 70-7178-844-9. info
  • TEGZE, O. Neverbální komunikace. Praha: Computer Press,, 2003. ISBN 80-2510-183-5. info
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Credit requirements: a essay on a selected topic in the extent of 5 to 7 pages and a plea for it.
Exam requirements: written test.
The course is also listed under the following terms Winter 2009, Winter 2010, Winter 2011, Winter 2012, Winter 2013, Winter 2014, Winter 2015, Winter 2016, Winter 2018.
  • Enrolment Statistics (Winter 2017, recent)
  • Permalink: https://is.slu.cz/course/fvp/winter2017/UOSP003