OPF:CVABKCSP Diplomatic Protocol and Etique - Course Information

CVABKCSP Diplomatic Protocol and Etiquette

Extent and Intensity

16/0/0. 5 credit(s). Type of Completion: zk (examination).

Teacher(s)

Ing. Patrik Kajzar, Ph.D. (lecturer)
doc. Ing. Pavlína Pellešová, Ph.D. (lecturer)

Guaranteed by

Ing. Patrik Kajzar, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: doc. Ing. Pavlína Pellešová, Ph.D.

Timetable

Fri 2. 10. 13:55–15:30 A211, Fri 23. 10. 13:55–15:30 A211, Fri 27. 11. 13:55–15:30 A211

Prerequisites (in Czech)

FAKULTA(OPF) && TYP_STUDIA(B) && FORMA(K) && (ROCNIK(2) || ROCNIK(3))

Course Enrolment Limitations

The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 30 student(s).
Current registration and enrolment status: enrolled: 23/30, only registered: 4/30

fields of study / plans the course is directly associated with

• Marketing (programme OPF, B_MAR)

Course objectives

The aim of the course is to introduce students to selected contemporary rules of social intercourse in selected areas of social life. In addition, students will be introduced to international business and diplomatic protocol in international business and diplomatic practice.

Learning outcomes

Students will be able to define selected concepts related to etiquette and explain the social significance of prominent individuals. They will be able to apply the rules of interpersonal communication and define concepts related to dress code. Students will be able to compare different types of dress code, apply appropriate forms of dress according to the activity performed, and identify social mistakes in the clothing of both women and men. They will be able to distinguish between business and private travel and explain the differences in expected behaviour. Furthermore, students will be able to define holidays and leisure-time activities and propose appropriate ways of spending free time. They will be capable of evaluating the importance of observing social norms in different modes of travel and assessing their impact on the comfort and safety of travellers. Students will be able to explain the procedures involved in applying for employment and apply the principles of time management in planning work tasks and improving productivity. They will be able to evaluate the importance of team building and propose activities for specific team situations. In addition, students will be able to formulate rules of conduct for various social events, such as theatre performances, balls, and corporate events. They will understand the basic rules of dining etiquette and apply them at both formal and informal social occasions. Students will be capable of analysing situations in which social norms may be violated and proposing ways to prevent such situations. They will be able to define business negotiations and analyse the specific requirements for their preparation. Finally, students will be able to define concepts such as diplomacy and diplomatic relations, identify state authorities responsible for international relations, consular relations, and consulates, and provide practical examples of their functions and activities.

Syllabus

• 1. Introduction to the rules of social interaction
• Basic rules and concepts. Etiquette and its history. Personalities of Czech etiquette. Social significance of people. Social transgressions of people. Communication between people. Introducing, business cards and titles.
• 2. Formal wear
• Dress Code, men's clothing, women's clothing.
• 3. Travel and leisure
• Business trip. Private road. Holidays and leisure. Sport. We travel by public transport. We are riding bikes. We travel by train and bus. We travel by boat and plane. Driving a car and a motorcycle.
• 4. At work
• We are applying for a job. Behavior at work. For the first time the boss. Time management. Group.
• 5. Ethics of social events and business
• Basic principles of social behavior when attending various social events - theater, cinema, opening, concerts, balls, dance parties, graduations, wedding receptions, corporate parties, banquets. Dining rules.
• 6. Principles and specifics of business negotiations in selected countries
• Business etiquette of negotiations with foreign partners in selected countries. Preparation for business meetings, basic characteristics of cultures.
• 7. Social enterprises and opportunities
• Types of social enterprises and opportunities. Organization of individual companies. Invitations and invitations.
• 8. Diplomatic relations and diplomatic protocol
• Diplomacy and diplomatic relations. State bodies for international relations. Diplomatic mission. Consular relations and consulates. Rules for further protocol actions and diplomatic correspondence.

Literature

required literature
• GULLOVÁ, S., 2013. Mezinárodní obchodní a diplomatický protokol. 3., doplněné a přepracované vydání. Praha: Grada Publishing. ISBN 978–80-247-4418-6.
• KAJZAR P. a P. PELLEŠOVÁ, 2024. Společenský a diplomatický protokol. Karviná: SU OPF. ISBN 978-80-7510-587-5.
• Špaček, L., 2023. Moderní etiketa. Universum. ISBN 978- 80-242-9001-0.

recommended literature
• HEBNAR, J., 2020. Češi a cizinci: jak myslí, řídí a pracují. Praha: Grada Publlishing. ISBN 978-80-271-1877-9.
• KAJZAR, P., 2013. Společenský protokol. Karviná: SU OPF. (k dispozici na univerzitním portále LMS Moodle)
• MARSHALL, C. P., 2020. Protocol: The Power of Diplomacy and How to Make It Work for You Ecco. ISBN 978-0062844460.
• Neuwirth, L. 2025. Etiketa 2.0: Etiketa v praxi. Grada. ISBN 978-80-271-5580-4
• ŠPAČEK, L., 2021. Etiketa stolování - o dobrých mravech a gastronomii. Praha: Universum. ISBN 978-80-242-7617-5.

Teaching methods

Frontal teaching,  teamwork,   cooperative and  collaborative  learning,  Case-based learning and brainstorming.

Assessment methods

seminar work (20%), 2 ongoing tests (20%) and oral examination (60%)

Language of instruction

Czech

Teacher's information

Assessment methods: 2 ongoing tests (20% of the evaluation), seminar work (20% of the evaluation), oral examination (60 %).

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

• Enrolment Statistics (recent)
  
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