MP320 Managerial Skills

Obchodně podnikatelská fakulta v Karviné
zima 2006
Rozsah
0/2/0. 10 kr. Ukončení: z.
Vyučující
doc. Mgr. Ing. Jarmila Duháček Šebestová, Ph.D. (cvičící)
Garance
doc. Mgr. Ing. Jarmila Duháček Šebestová, Ph.D.
Katedra podnikové ekonomiky a managementu – Obchodně podnikatelská fakulta v Karviné
Omezení zápisu do předmětu
Předmět je otevřen studentům libovolného oboru.
Cíle předmětu
Goal of the Course: The course is intended to follow up the theoretical findings mastered in the course Management and to offer students an opportunity to get acquainted with essential managerial skills, which they will utilise in management of people in different situations.
Osnova
  • Structure of Instruction:
    1. Manager's profile and work
    2. Testing abilities, personality and motivation of a manager
    3. Managing career
    4. Leading people
    5. Chairing meetings
    6. Delegating power and responsibility
    7. Team work
    8. Solving conflict situations
    9. Management of changes
    10. Time management
    11. Knowledge management
    12. Customer relationship management
    13. Management in the time of globalisation
    14. Commercial contacts, public relations and social contacts of a manager
    15. Manager's lifestyle
    Content:
    1. Manager's work and profile
    Manager's basic competencies (professional knowledge, practical skills, social maturity). Personality preconditions of manager's success. General principles and character of manager's work, style of managerial work. Managerial responsibility and managerial role. Relationship of a manager to his/her subordinates.
    2. Testing manager's abilities, personality and motivation
    Abilities tests - verbal logic, numerical logic, perceptional logic, spatial imagination, technical abilities, agility, analytical abilities. Personality tests - personality questionnaire, typical personality combinations. Motivation tests - motivation questionnaire, typical motivation areas.
    3. Managing career
    Definition and criteria of a career, personal and professional criteria, career progress. Conditions for development of a career. Positional factors forming possibilities of a progress. Indicators of manager's progress. Career types, career anchors, needs questionnaire and career anchors questionnaire. Career cycles, career in work (struggle for power in an organisation, career chess, women's career, career planning).
    4. Leading people
    Power and authority. Characteristics of styles of leading people according to different authors, using managerial grid for leading people. Principles of manipulation techniques for leading people. Positive and negative tactics. Tactical pitfalls and tactical strategies. Building relationships and reactions to different tactical strategies. Incorrect influencing. Mind maps and easy persuasion, power of word. Dealing with troublesome people. Women in senior positions. Power game, influencing and psychology.
    5. Chairing meetings
    Importance and benefits of meetings, preparation and course of meetings, principles of chairing meetings, common mistakes and drawbacks.
    6. Delegating power and responsibility
    Process of centralisation and decentralisation of decision-making, advantages and disadvantages of delegating. Procedure and problems of delegating.
    7. Team work
    Stages of development of a working collective. Conditions of effective team work. Forms, development stages and success factors of team work. Hierarchical and process-oriented team management. Role of the team leader (tamer, moderator, coach), his/her qualification. Team members roles. Development of team competencies. Forming and management of essential team processes. Activities supporting improvement of group performance.
    8. Managing conflict situations
    Characteristics of a conflict and process of development of conflict situations. Strategy of coping with conflicts. Consequences of conflicts for managerial work.
    9. Management of changes
    Changes leading to success and forces causing the need for changes. Process of realisation of changes. Barriers to changes, formation of visions and strategies for managing changes, techniques of organisational changes. Radical changes, reengineering, TQM - Total Quality Management. Danger of crisis situations after failure to handle changes.
    10. Time Management
    Importance of time for a manager, time review. Setting goals and their priorities. Time planning and plan inspection, planning techniques. Time management techniques. Time aspects of work with written information, filing, arrangement of work environment, meetings strategie
Informace učitele
Requirements for a successful completion of the course:
A prerequisite for successful accomplishing of the course is working out and defence of the seminar paper during the semester. The course is concluded with an examination.
Další komentáře
Předmět je dovoleno ukončit i mimo zkouškové období.
Předmět je zařazen také v obdobích zima 1990, léto 1991, zima 1991, léto 1992, zima 1992, léto 1993, zima 1993, léto 1994, zima 1994, léto 1995, zima 1995, léto 1996, zima 1996, léto 1997, zima 1997, léto 1998, zima 1998, léto 1999, zima 1999, léto 2000, zima 2000, léto 2001, zima 2001, léto 2002, zima 2002, léto 2003, zima 2003, léto 2004, zima 2004, léto 2005, zima 2005, léto 2006, léto 2007, léto 2008.