KCJKPCC Corporate Communication

Obchodně podnikatelská fakulta v Karviné
zima 2012
Rozsah
2/1/0. 3 kr. Ukončení: zk.
Vyučující
Mgr. Jana Hejtmánková, Ph.D. (přednášející)
PhDr. Janusz Karpeta, Ph.D. (přednášející)
Mgr. Jana Hejtmánková, Ph.D. (cvičící)
PhDr. Janusz Karpeta, Ph.D. (cvičící)
Garance
Mgr. Jana Hejtmánková, Ph.D.
Katedra cestovního ruchu a volnočasových aktivit – Obchodně podnikatelská fakulta v Karviné
Předpoklady
K absolvování předmětu nejsou vyžadovány žádné podmínky a předmět může být zapsán nezávisle na jiných předmětech.
Omezení zápisu do předmětu
Předmět je nabízen i studentům mimo mateřské obory.
Mateřské obory/plány
Cíle předmětu
The aim of the course is to make university students familiar with the fundamental features of Corporate Communication, its goals and methods. The students are made familiar with the theoretical and practical problems of Corporate Communication and ways of solving them. The seminar section focuses on practising the specific skills of the oral and written corporate communication.
Osnova
  • 1. The basis and features of the corporate communication
    2. Communication corporate image
    3. Communication corporate network
    4. Communication channels and communication media
    5. Forms of corporate communications
    6. Corporate presentation
    7. Intercultural corporate communication
    8. Communication in the small and medium-sized enterprise
    9. Standardisation of corporate communication
    10. Communication audit
    1. The basis and features of the corporate communication
    The differences between the corporate communication and the everyday communication, features of the corporate communication. Communication as a part of the soft quality firm. The optimisation of the corporate communication, communication training of the company employees.
    2. Communication corporate image
    The basis of the communication image and identity of a company. Elements of the communication company image (oral and written). A graphic company manual. The formation of the communication image of the company.
    3. Communication corporate network
    Relationship of organisational and communicative structures of a company. Types of communication networks in a company and their qualities. Non-official communication networking in a company.
    4. Communication channels and communication media
    Basic types of communication channels and media. Effectiveness of communication channels and media. Selection criteria for suitable media.
    5. Forms of corporate communications
    Basic types of oral and written communication in a company, their formation and evaluation. Direct and mediated communication. Internal and external company communication. Horizontal and vertical communication.
    6. Corporate presentation
    Presentation forms with respect to the creation of the communicative company image. Principles of a company presentation. Presentation training with applications of modern techniques.
    7. Intercultural corporate communication
    Communication in the period of globalisation. Communication in the monolingual and multilingual company. Ways of overcoming the communication barriers in the multilingual company. Communication structure in the multilingual company.
    8. Communication in the small and medium-sized enterprise
    Specific communication in the small and medium-sized enterprise. Communication problems in the small and medium-sized enterprise. Optimisation of communication in small and medium-sized enterprise.
    9. Standardisation of corporate communication
    Meaning of standardisation in corporate communication, advantages and disadvantages of standardisation. Practice of oral and written patterns of communication behaviour in a company.
    10. Communication audit
    Concept of communication corporate audit. Aims of communication audit in the company. Stages of communication audit. Techniques of communication audit. Result assessment of communication audit.
Literatura
    povinná literatura
  • MORREALE, S., BOVÉE, C. Excellent in Public Speaking. New York, 1998. ISBN 0-15-502182-6. info
  • LEVEL, D., GALLE, W. Managerial Communications. Homewood: Irwin, 1998. ISBN 0-256-03730-2. info
  • CZERNIAWSKA, F. Corporate Speak. The use of Language in Business. MacMillan London, 1997. ISBN 0-333-67477-4. info
    doporučená literatura
  • DE VITO, J. A. Základy mezilidské komunikace. Praha: Grada, 2001. ISBN 80-7169-988-8. info
  • HURST, B. Encyklopedie komunikačních technik. Praha: Grada, 1994. ISBN 80-85424-40-1. info
  • STALLARD, J, SMITH, R., PRICE, S. Business Communication. Illinois, 1989. ISBN 0-256-03169-X. info
Výukové metody
Demonstrace dovedností
Seminární výuka
Metody hodnocení
Kombinovaná zkouška
Vyučovací jazyk
Angličtina
Informace učitele
1xpresentation, 1x written paper on the given topic, written exam
Další komentáře
Předmět je dovoleno ukončit i mimo zkouškové období.
Předmět je zařazen také v obdobích zima 2008, léto 2009, zima 2009, léto 2010, zima 2010, léto 2011, zima 2011, léto 2012, léto 2013, zima 2013, léto 2014, zima 2014, léto 2015.