OPF:SVPECMT Effective Communication - Course Information
SVPECMT Effective Communication in Multicultural Teams
School of Business Administration in KarvinaWinter 2013
- Extent and Intensity
- 1/2/0. 5 credit(s). Type of Completion: z (credit).
- Teacher(s)
- PhDr. Krystyna Heinz (lecturer)
Mgr. Irena Orszulik, Ph.D. (lecturer)
PhDr. Krystyna Heinz (seminar tutor)
Mgr. Irena Orszulik, Ph.D. (seminar tutor) - Guaranteed by
- Mgr. Irena Orszulik, Ph.D.
Departament of Economics and Public Administration – School of Business Administration in Karvina - Prerequisites
- Design of a topic-related case study in a team and its presentation, creating a journal with elements of self-reflection and self-evaluation.
- Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Economy of Tourism (programme OPF, B_EKOMAN)
- Hotel Industry (programme OPF, B6503GAHOT)
- Public Economy and Administration (programme OPF, B_HOSPOL)
- Course objectives
- The goal of the subject is to develop students´, socio-cultural, communicative and intercultural competencies related to new divisions of team effort. The students will be able to discuss and develop their own strategies, learn self-reflection and self-evaluation, and especially they will acquire experiences in the area of case study solution, which will contribute to getting future positions in the European labour market. The main output of the course is a topic related design of a case study in a team and its presentation as well as creation of a journal with elements of self-reflection and self-evaluation.
- Syllabus
- 1 Team building
2 Self-assessment tools
3 Reflection on pre-course activities
4 Institutional and cultural background
5 Benefits of European diversity
6 Journal recording
7 Impact of religions
8 Cross-cultural communication
9 French business in action
10 Role play and drama
11 Case studies
12 Presentation skills
13 Presentations of case studies
1 Barriers to intercultural communication in a team
Negotiating process, leadership
Relationship building
Case studies and critical incidents
2 Self assessment tools and their significance
Choosing the most proper ones
3 Analysis of pre-course activities at partners´ institutions
Comparisons and conclusions
4 Introducing home institutions
Culture specifics
5 Specifics of working in a multicultural team
International business styles
Barriers to doing business internationally
6 The goal of writing journals
Instructions
7 Traditional and new religions in modern world
Influence of religions on effective communication
Religion and spirituality
8 Theory of cultures
International business styles
Intercultural pragmatics
9 Culture specifics in France
Gift giving on business
10 Significance of role play and drama in team communication
Preparation of role plays in multicultural teams
11 Creating of a case study
Elaborating the text
Presenting it to other students
12 Video-recording of presentations
Their analysis
Recommendation of improvements
13 Revising the most important items
Evaluating the course - a questionnaire
Evaluating the performance of students and teachers
- 1 Team building
- Literature
- Teaching methods
- Skills demonstration
Seminar classes - Assessment methods (in Czech)
- Kombinovaná zkouška
- Language of instruction
- English
- Further Comments
- The course can also be completed outside the examination period.
- Enrolment Statistics (Winter 2013, recent)
- Permalink: https://is.slu.cz/course/opf/winter2013/SVPECMT