OPF:PEMBAOZS Protection of Consumers´ Inter - Course Information
PEMBAOZS Protection of Consumers´ Interests
School of Business Administration in KarvinaWinter 2014
- Extent and Intensity
- 2/0/0. 4 credit(s). Type of Completion: z (credit).
- Teacher(s)
- doc. Ing. Halina Starzyczná, Ph.D. (lecturer)
- Guaranteed by
- doc. Ing. Halina Starzyczná, Ph.D.
Department of Business Economics and Management – School of Business Administration in Karvina
Contact Person: Ing. Kateřina Matušínská, Ph.D. - Prerequisites
- None
- Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Business Economics in Trade and Services (programme OPF, B_EKOMAN)
- Course objectives
- The goal of this course is to obtain a general overview of the issues of consumers' interests protection. It puts especially emphasis on aspects of goods quality, services, expertise and hygiene sales. Students are acquainted with the activities of state and local governments, especially with their actions in the field of control. The details about the consumer´s protection level abroad are integral part of this course.
- Syllabus
- 1. Protection of consumers´ interests as part of social marketing concept
2. Historical development of consumer protection
3. The concept of consumer policy in the Czech Republic
4. The law on Free access to information and the law on Personal data protection
5. The law on Consumer protection
6. Supervisory authorities
7. Consumer protection in other laws
8. EU consumer policy
9. Consumer organizations in the Czech Republic and abroad
10. Product safety and market protection
11. The issue of the purchase and sale in terms of consumer
12. Advertising and its possible impact on consumers
13. Expert´s presentation from practice
- 1. Protection of consumers´ interests as part of social marketing concept
- Literature
- Teaching methods
- Skills demonstration
- Assessment methods
- Credit
- Language of instruction
- English
- Further comments (probably available only in Czech)
- The course can also be completed outside the examination period.
- Teacher's information
- ongoing test, course credit test
Activity Difficulty [h] Ostatní studijní zátěž 60 Přednáška 26 Zápočet 30 Summary 116
- Enrolment Statistics (Winter 2014, recent)
- Permalink: https://is.slu.cz/course/opf/winter2014/PEMBAOZS