BUTTLE, F. and S. MAKLAN. Customer Relationship Management: Concepts and technologies. London: Routledge, 2015. ISBN 978-1-138-78982-1.
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Basic information
Original name Customer Relationship Management: Concepts and technologies
Authors BUTTLE, F. and S. MAKLAN.
Edition London: Routledge, 2015.
Other information
ISBN 978-1-138-78982-1
Changed by Changed by: RNDr. Jan Géryk, Ph.D., učo 72902. Changed: 31/1/2019 10:25.
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