ŠIMEK, Dalibor and Roman ŠPERKA. Is Robotic Process Automation (RPA) Disrupting the Market with Business Process Management (BPM) Solutions? In Roman Šperka, Petr Suchánek, Jarmila Šebestová, Žaneta Rylková, Kateřina Matušínská, Jiří Mazurek, Šárka Čemerková, Radim Dolák. Proc. International conference on Decision making for Small and Medium-Sized Enterprises. Karvina: Silesian University in Opava, School of Business Administration in Karvina. p. 244-251. ISBN 978-80-7510-339-0. 2019.
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Basic information
Original name Is Robotic Process Automation (RPA) Disrupting the Market with Business Process Management (BPM) Solutions?
Authors ŠIMEK, Dalibor (203 Czech Republic, belonging to the institution) and Roman ŠPERKA (703 Slovakia, guarantor, belonging to the institution).
Edition Karvina, Proc. International conference on Decision making for Small and Medium-Sized Enterprises, p. 244-251, 8 pp. 2019.
Publisher Silesian University in Opava, School of Business Administration in Karvina
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 50204 Business and management
Country of publisher Czech Republic
Confidentiality degree is not subject to a state or trade secret
Publication form electronic version available online
WWW URL
RIV identification code RIV/47813059:19520/19:A0000024
Organization unit School of Business Administration in Karvina
ISBN 978-80-7510-339-0
UT WoS 000519107000030
Keywords in English Business Process Management; Business Process Outsourcing; Disruptive innovation; Robotic Process Automation
Changed by Changed by: Miroslava Snopková, učo 43819. Changed: 7/5/2020 14:11.
Abstract
With the trending technologies of last years, few of them really flourish and it seems they build a firm ground so needed for broad practical adoption. These technologies from the area of Business Process Management (BPM) include: Artifical Intelligence (AI), Internet of Things (IoT), Robotic Process Automation (RPA) to name a few. The main focus of this paper will be on RPA technology. The aim of this paper is to analyze the position of quickly growing technology of RPA in a more stable market of BPM solutions from the perspective of disruptive theory. As a key concept, the theory of Disruptive innovation (Christensen, 2013), will be used to examine the position of RPA as a potential disruptor for the more traditional BPM solutions market. Firstly, the technology of RPA will be introduced with the review of currently available research publications which becoming to emerge. Next, the disruptive innovation theory will be analyzed with a focus on patterns, applicable towards RPA. Finally, the discussion will be held for drawing the RPA position within the BPM market and outline of future potential for this progressive technology. Data for analyzing will be obtained from two domain experts from RPA technology company through in-depth interviews and from secondary data sources such as research papers, case studies from consulting and technology companies and other publicly available resources.
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