D 2018

The Business Excellence Frameworks: the Case Study in the Czech Republic

ADÁMEK, Pavel

Basic information

Original name

The Business Excellence Frameworks: the Case Study in the Czech Republic

Authors

ADÁMEK, Pavel (203 Czech Republic, guarantor, belonging to the institution)

Edition

Prešov, Management 2018 - Management and the World in Motion, Challenges, Opportunities and Threats, p. 27-34, 7 pp. 2018

Publisher

Faculty of Management, University of Prešov in Prešov

Other information

Language

English

Type of outcome

Stať ve sborníku

Field of Study

50204 Business and management

Confidentiality degree

není předmětem státního či obchodního tajemství

Publication form

printed version "print"

RIV identification code

RIV/47813059:19520/18:00011217

Organization unit

School of Business Administration in Karvina

ISBN

978-80-8165-300-1

Keywords in English

Performance Excellence Model; EFQM model; Total Quality Management; case study; Czech Republic
Změněno: 21/11/2019 15:05, RNDr. Daniel Jakubík

Abstract

V originále

Business excellence frameworks (BEFs) provide a structured approach for organizations to assess their performance. Traditional financial performance measures have been highly criticized and the need identified to integrate non-financial perspectives, such as level of innovation, degree of motivation, intellectual capital and other criteria. This paper provides a general approach to explore an appropriateness of business excellence models (BEMs) in Czech environment and investigates whether there is a specific approach to the adoption of best management practices in organizations embedded in the EFQM Excellence Model including as a part of national quality awards (NQAs). The aim of this paper is to examine the usability of the performance excellence model as a managerial tool used by custodians, and to present the ?ndings of a review of the design of the Czech business excellence framework with the impact on financial indicators. Using a qualitative methodology, based on case study, we conducted an analysis of key performance indicators before and after of the adoption of the EFQM Excellence Model in the Czech Republic. The paper updates the current situation regarding the review of BE frameworks with a focus on the Czech Republic.