2018
The Business Excellence Frameworks: the Case Study in the Czech Republic
ADÁMEK, PavelBasic information
Original name
The Business Excellence Frameworks: the Case Study in the Czech Republic
Authors
ADÁMEK, Pavel (203 Czech Republic, guarantor, belonging to the institution)
Edition
Prešov, Management 2018 - Management and the World in Motion, Challenges, Opportunities and Threats, p. 27-34, 7 pp. 2018
Publisher
Faculty of Management, University of Prešov in Prešov
Other information
Language
English
Type of outcome
Proceedings paper
Field of Study
50204 Business and management
Confidentiality degree
is not subject to a state or trade secret
Publication form
printed version "print"
RIV identification code
RIV/47813059:19520/18:00011217
Organization unit
School of Business Administration in Karvina
ISBN
978-80-8165-300-1
Keywords in English
Performance Excellence Model; EFQM model; Total Quality Management; case study; Czech Republic
Changed: 21/11/2019 15:05, RNDr. Daniel Jakubík
Abstract
In the original language
Business excellence frameworks (BEFs) provide a structured approach for organizations to assess their performance. Traditional financial performance measures have been highly criticized and the need identified to integrate non-financial perspectives, such as level of innovation, degree of motivation, intellectual capital and other criteria. This paper provides a general approach to explore an appropriateness of business excellence models (BEMs) in Czech environment and investigates whether there is a specific approach to the adoption of best management practices in organizations embedded in the EFQM Excellence Model including as a part of national quality awards (NQAs). The aim of this paper is to examine the usability of the performance excellence model as a managerial tool used by custodians, and to present the ?ndings of a review of the design of the Czech business excellence framework with the impact on financial indicators. Using a qualitative methodology, based on case study, we conducted an analysis of key performance indicators before and after of the adoption of the EFQM Excellence Model in the Czech Republic. The paper updates the current situation regarding the review of BE frameworks with a focus on the Czech Republic.