Benchmarking of contributory organizations within the framework of technical efficiency

@article{32563,
   author = {Rylková, Žaneta and Šebestová, Jarmila},
   article_number = {1},
   doi = {http://dx.doi.org/10.2478/emj-2019-0006},
   keywords = {contributory organizations; technical efficiency; Data Envelopment Analysis; comparable units},
   language = {eng},
   issn = {2543-6597},
   journal = {Engineering Management in Production and Services},
   title = {Benchmarking of contributory organizations within the framework of technical efficiency},
   url = {https://content.sciendo.com/view/journals/emj/11/1/emj.11.issue-1.xml},
   volume = {11},
   year = {2019}
}

TY  - JOUR
ID  - 32563
AU  - Rylková, Žaneta - Šebestová, Jarmila
PY  - 2019
TI  - Benchmarking of contributory organizations within the framework of technical efficiency
JF  - Engineering Management in Production and Services
VL  - 11
IS  - 1
SP  - 80-91
EP  - 80-91
SN  - 25436597
KW  - contributory organizations
KW  - technical efficiency
KW  - Data Envelopment Analysis
KW  - comparable units
UR  - https://content.sciendo.com/view/journals/emj/11/1/emj.11.issue-1.xml
L2  - https://content.sciendo.com/view/journals/emj/11/1/emj.11.issue-1.xml
N2  - Most organizations, profit and non-profit alike, do not know how to evaluate and compare their efficiency. Retirement homes were selected for evaluation. The review focused on the technical efficiency for the years 2015-2017. Data Envelopment Analysis (DEA) was used as a specialised model tool for assessing the technical efficiency, performance or productivity of a group of homogenous or comparable production units based on selected inputs and outputs. Due to different types of inputs and outputs, the method was selected from among multi-criteria decision-making methods. The analysis confirmed the necessity to combine the DEA method with the quality of service assessment to be able to benchmark the real efficiency of service of a selected type of an organization.
ER  - 

RYLKOVÁ, Žaneta and Jarmila ŠEBESTOVÁ. Benchmarking of contributory organizations within the framework of technical efficiency. \textit{Engineering Management in Production and Services}. 2019, vol.~11, No~1, p.~80-91, 100 pp. ISSN~2543-6597. Available from: https://dx.doi.org/10.2478/emj-2019-0006.