Detailed Information on Publication Record
2018
Knowledge of the EFQM Excellence Model: Case Study of Czech Enterprises
ZAPLETALOVÁ, Šárka and Žaneta RYLKOVÁBasic information
Original name
Knowledge of the EFQM Excellence Model: Case Study of Czech Enterprises
Authors
ZAPLETALOVÁ, Šárka (203 Czech Republic, guarantor, belonging to the institution) and Žaneta RYLKOVÁ (203 Czech Republic, belonging to the institution)
Edition
Scientific Papers of the University of Pardubice Series D, 2018, 1211-555X
Other information
Language
English
Type of outcome
Článek v odborném periodiku
Field of Study
50204 Business and management
Country of publisher
Czech Republic
Confidentiality degree
není předmětem státního či obchodního tajemství
References:
RIV identification code
RIV/47813059:19520/18:A0000094
Organization unit
School of Business Administration in Karvina
Keywords in English
Business Excellence;EFQM Excellence Model;Czech Enterprises;Knowledge;Performance
Tags
Reviewed
Změněno: 6/1/2022 15:53, Ing. Šárka Zapletalová, Ph.D.
Abstract
V originále
The excellence models provide a framework for understanding which levers we need to pull to achieve the results we want.EFQMbusiness modelis one of the models which deal with the assessment of the performance of an organization. The EFQM excellence model has a critical effect on the success, and competitiveness of Czech enterprises. The paper focuses on the EFQM business excellence models.The objective of this paper is to determine the level of knowledge of the EFQM excellence model by Czech enterprises. The study based on primary data collected from a recent survey of 210 Czech enterprises. The paper based on data collected in interviews with managers and founders of Czech enterprises. The enterprises included in the study are those enterprises that are incorporated in the Czech Republic. A total of 210 enterprises participated in the study, and the main primary data collection instrument was a questionnaire-interview. The findings of the statistical analysis show the influence of selected internal variables on the knowledge of the EFQM excellence model. Results of the research study confirm that level of knowledge of the EFQM excellence model in Czech enterprises is low