J 2018

Knowledge of the EFQM Excellence Model: Case Study of Czech Enterprises

ZAPLETALOVÁ, Šárka a Žaneta RYLKOVÁ

Základní údaje

Originální název

Knowledge of the EFQM Excellence Model: Case Study of Czech Enterprises

Autoři

ZAPLETALOVÁ, Šárka (203 Česká republika, garant, domácí) a Žaneta RYLKOVÁ (203 Česká republika, domácí)

Vydání

Scientific Papers of the University of Pardubice Series D, 2018, 1211-555X

Další údaje

Jazyk

angličtina

Typ výsledku

Článek v odborném periodiku

Obor

50204 Business and management

Stát vydavatele

Česká republika

Utajení

není předmětem státního či obchodního tajemství

Odkazy

URL

Kód RIV

RIV/47813059:19520/18:A0000094

Organizační jednotka

Obchodně podnikatelská fakulta v Karviné

Klíčová slova anglicky

Business Excellence;EFQM Excellence Model;Czech Enterprises;Knowledge;Performance

Příznaky

Recenzováno
Změněno: 6. 1. 2022 15:53, Ing. Šárka Zapletalová, Ph.D.

Anotace

V originále

The excellence models provide a framework for understanding which levers we need to pull to achieve the results we want.EFQMbusiness modelis one of the models which deal with the assessment of the performance of an organization. The EFQM excellence model has a critical effect on the success, and competitiveness of Czech enterprises. The paper focuses on the EFQM business excellence models.The objective of this paper is to determine the level of knowledge of the EFQM excellence model by Czech enterprises. The study based on primary data collected from a recent survey of 210 Czech enterprises. The paper based on data collected in interviews with managers and founders of Czech enterprises. The enterprises included in the study are those enterprises that are incorporated in the Czech Republic. A total of 210 enterprises participated in the study, and the main primary data collection instrument was a questionnaire-interview. The findings of the statistical analysis show the influence of selected internal variables on the knowledge of the EFQM excellence model. Results of the research study confirm that level of knowledge of the EFQM excellence model in Czech enterprises is low
Zobrazeno: 25. 11. 2024 22:04