BAUEROVÁ, Radka. EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS. In Proceedings of 10th International Scientific Conference "Karviná Ph.D. Conference on Business and Economics. Karviná: SU OPF Karviná, 2017, p. 1-12. ISBN 978-80-7510-265-2.
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Basic information
Original name EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS
Authors BAUEROVÁ, Radka (203 Czech Republic, guarantor, belonging to the institution).
Edition Karviná, Proceedings of 10th International Scientific Conference "Karviná Ph.D. Conference on Business and Economics, p. 1-12, 12 pp. 2017.
Publisher SU OPF Karviná
Other information
Original language English
Type of outcome Proceedings paper
Field of Study 50202 Applied Economics, Econometrics
Confidentiality degree is not subject to a state or trade secret
Publication form printed version "print"
WWW URL
RIV identification code RIV/47813059:19520/17:00010910
Organization unit School of Business Administration in Karvina
ISBN 978-80-7510-265-2
Keywords in English Business Excellence models; EFQM; BE approaches; Quality Management; Performance measurement; Continuous improvement.
Changed by Changed by: RNDr. Daniel Jakubík, učo 139797. Changed: 7/2/2020 10:57.
Abstract
The importance of Business Excellence (BE) models is linked to the ongoing global pressure to increase organisations' performance. BE models are frameworks that help the organisation to take action more systematically and more structurally, thereby increasing its performance. These models are internationally recognised, and they are focusing on all areas of the organisation and the factors driving performance. Among the best-known models are the Malcolm Baldrige National Quality Award (USA) and the European Foundation for Quality Management Model (Europe). The aim of this article is to identify and describe existing approaches used in Business Excellence models. The critical research is based on the acquired knowledge from selected respected articles in scientific journals by using the Web of Science database. CitNetExplorer citation software is used to display the resulting relationships of individual articles and the most important authors in this area. The contribution of this article is the systematisation of the existing foreign approaches used in BE models.
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