Importance of Process Flow and Logic Criteria for RPA
Implementation

D 2020

Importance of Process Flow and Logic Criteria for RPA Implementation

HALAŠKA, Michal and Roman ŠPERKA

Basic information

Original name

Importance of Process Flow and Logic Criteria for RPA Implementation

Authors

HALAŠKA, Michal (203 Czech Republic, belonging to the institution) and Roman ŠPERKA (703 Slovakia, guarantor, belonging to the institution)

Edition

Singapore, Smart Innovation, Systems and Technologies, p. 221-231, 11 pp. 2020

Publisher

Springer

Other information

Language

English

Type of outcome

Proceedings paper

Field of Study

50204 Business and management

Country of publisher

Singapore

Confidentiality degree

is not subject to a state or trade secret

Publication form

printed version "print"

References:

URL

RIV identification code

RIV/47813059:19520/20:A0000135

Organization unit

School of Business Administration in Karvina

ISSN

DOI

https://doi.org/10.1007/978-981-15-5764-4_20

EID Scopus

2-s2.0-85086068735

Keywords in English

RPA; Process mining; Process enhancement; Process analysis

Abstract

In the original language

Robotic process automation (RPA) is a promising technology within the area of management of business processes. Firms are adopting RPA to digitalize and transform processes with the goal of increase of productivity and efficiency, cost reduction, and service improvement. As such it is crucial to identify processes and activities suitable for RPA. Research in this paper is focused on process flow and logic criteria which is neglected in the RPA literature. It is based on the analysis of real-life event log and its common pattern composed of tasks, which is found in the process using process mining techniques with Apromore tool and modeled using Bizagi modeler. The BPMN model is used for simulation of 3 scenarios with the common pattern. We found out that process flow and logic is important criteria to consider while implementing RPA solution. More specifically, in the case of fixed resources, it is necessary to first automate the task with the worst cycle time based on the productivity and efficiency of the common pattern. In the case of the pool of resources, the automation of the common pattern using RPA is less restrictive regarding cycle times of particular tasks due to its reallocation possibilities allowing for higher flexibility of gradual automation.

Cite

HALAŠKA, Michal and Roman ŠPERKA. Importance of Process Flow and Logic Criteria for RPA Implementation. In Jezic G., Chen-Burger J., Kusek M., Sperka R., Howlett R., Jain L. Smart Innovation, Systems and Technologies. Singapore: Springer, 2020, p. 221-231. ISSN 2190-3018. Available from: https://doi.org/10.1007/978-981-15-5764-4_20.

@inproceedings{40221,
   author = {Halaška, Michal and Šperka, Roman},
   address = {Singapore},
   booktitle = {Smart Innovation, Systems and Technologies},
   doi = {https://doi.org/10.1007/978-981-15-5764-4_20},
   editor = {Jezic G., Chen-Burger J., Kusek M., Sperka R., Howlett R., Jain L},
   keywords = {RPA; Process mining; Process enhancement; Process analysis},
   howpublished = {tištěná verze "print"},
   language = {eng},
   location = {Singapore},
   pages = {221-231},
   publisher = {Springer},
   title = {Importance of Process Flow and Logic Criteria for RPA Implementation},
   url = {https://link.springer.com/chapter/10.1007/978-981-15-5764-4_20#citeas},
   year = {2020}
}

TY  - CONF
ID  - 40221
AU  - Halaška, Michal - Šperka, Roman
PY  - 2020
TI  - Importance of Process Flow and Logic Criteria for RPA Implementation
PB  - Springer
CY  - Singapore
KW  - RPA
KW  - Process mining
KW  - Process enhancement
KW  - Process analysis
UR  - https://link.springer.com/chapter/10.1007/978-981-15-5764-4_20#citeas
N2  - Robotic process automation (RPA) is a promising technology within the area of management of business processes. Firms are adopting RPA to digitalize and transform processes with the goal of increase of productivity and efficiency, cost reduction, and service improvement. As such it is crucial to identify processes and activities suitable for RPA. Research in this paper is focused on process flow and logic criteria which is neglected in the RPA literature. It is based on the analysis of real-life event log and its common pattern composed of tasks, which is found in the process using process mining techniques with Apromore tool and modeled using Bizagi modeler. The BPMN model is used for simulation of 3 scenarios with the common pattern. We found out that process flow and logic is important criteria to consider while implementing RPA solution. More specifically, in the case of fixed resources, it is necessary to first automate the task with the worst cycle time based on the productivity and efficiency of the common pattern. In the case of the pool of resources, the automation of the common pattern using RPA is less restrictive regarding cycle times of particular tasks due to its reallocation possibilities allowing for higher flexibility of gradual automation.
ER  -

HALAŠKA, Michal and Roman ŠPERKA. Importance of Process Flow and Logic Criteria for RPA Implementation. In Jezic G., Chen-Burger J., Kusek M., Sperka R., Howlett R., Jain L. \textit{Smart Innovation, Systems and Technologies}. Singapore: Springer, 2020, p.~221-231. ISSN~2190-3018. Available from: https://doi.org/10.1007/978-981-15-5764-4\_{}20.

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