HALAŠKA, Michal and Roman ŠPERKA. Managing the Business Processes under the Influence of Industry 4.0: Case Study of Loan Application. International Journal of Business Information Systems. 2020, vol. 34, No 3, p. 312-329. ISSN 1746-0972. Available from: https://dx.doi.org/10.1504/IJBIS.2020.108660.
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Basic information
Original name Managing the Business Processes under the Influence of Industry 4.0: Case Study of Loan Application
Authors HALAŠKA, Michal (203 Czech Republic, belonging to the institution) and Roman ŠPERKA (703 Slovakia, guarantor, belonging to the institution).
Edition International Journal of Business Information Systems, 2020, 1746-0972.
Other information
Original language English
Type of outcome Article in a journal
Field of Study 50204 Business and management
Country of publisher Netherlands
Confidentiality degree is not subject to a state or trade secret
WWW URL
RIV identification code RIV/47813059:19520/20:A0000146
Organization unit School of Business Administration in Karvina
Doi http://dx.doi.org/10.1504/IJBIS.2020.108660
Keywords in English BPM; Business process management; Industry 4.0; Model; PM; Process mining; Processes
Tags International impact, Reviewed
Changed by Changed by: doc. RNDr. Ing. Roman Šperka, Ph.D., učo 18157. Changed: 3/11/2020 11:53.
Abstract
It is intended that the digital technologies and enterprise information systems are aligned with underlying business and manufacturing processes to perform at the highest levels in companies. The focus of the paper is on operational processes running in companies from different perspectives based on state-of-the-art of Industry 4.0 concept. It discusses the potential of process mining techniques for Industry 4.0. The core of the paper demonstrates how can process mining method enhance elements of Industry 4.0 concept through case study from financial sector with the emphasis given on efficiency and monitoring of a loan process. The research shows that management of business and manufacturing processes is very important due to the properties of processes of Industry 4.0 concept like, e.g., self-organisation, autonomy, decentralisation, that is seriously challenging to manage. The introduced methodology could help companies to diagnose issues in their operational processes and thus brings a completive advantage when implemented.
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