KAJZAR, Patrik and Hanne-Lore BOBÁKOVÁ. The importance of social behavior in the tourism - a case study from Karvina, Moravian-Silesian Region, Czechia. International journal of innovative research and scientific studies. Innovative Research Publishing, 2023, vol. 6, No 3, p. 694-701. ISSN 2617-6548. Available from: https://dx.doi.org/10.53894/ijirss.v6i3.1794.
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Basic information
Original name The importance of social behavior in the tourism - a case study from Karvina, Moravian-Silesian Region, Czechia
Authors KAJZAR, Patrik (203 Czech Republic, guarantor, belonging to the institution) and Hanne-Lore BOBÁKOVÁ (203 Czech Republic, belonging to the institution).
Edition International journal of innovative research and scientific studies. Innovative Research Publishing, 2023, 2617-6548.
Other information
Original language English
Type of outcome Article in a journal
Field of Study 50902 Social sciences, interdisciplinary
Country of publisher United States of America
Confidentiality degree is not subject to a state or trade secret
WWW URL
RIV identification code RIV/47813059:19520/23:A0000386
Organization unit School of Business Administration in Karvina
Doi http://dx.doi.org/10.53894/ijirss.v6i3.1794
Keywords in English Attitudes; Politeness; Semantic differential; Social etiquette; Sustainability; Tourism.
Changed by Changed by: Ing. Patrik Kajzar, Ph.D., učo 17240. Changed: 7/8/2023 10:07.
Abstract
Today we can hear terms like sustainability in different connotations. It is a trend that manifests itself in all areas, not excluding social behavior. It is a topical issue that became interest of many scientists from different regions of the world. The aim of the research is to map students' attitudes towards social behavior. The material for the research was obtained from a questionnaire survey conducted during 2022 among full-time students of the Silesian University in Opava School of Business Administration in Karvina (SU SBA), Moravian-Silesian region, Czechia. Primary data were analyzed using SPSS software. The research investigation highlighted some alarming aspects of the development of young generation with regard to social behavior such as the importance of education in social behavior especially in higher education programs, lack of knowledge of social protocol and the skills to use it adequately in a given situation, or to be able to evaluate social behavior correctly in a communication partner, should be a matter of course for university students. The results are helpful for academics, the general public, managers, and other staff members who interact with customers in a variety of enterprises, not only those in the tourist sector. Ethics as a set of standards is important in all spheres of business. But if we are talking about services, the compliance must be much stricter.
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