b 2024

Business Culture in Tourism: Distance learning study materials

CHYLKOVÁ, Martina and Krystyna HEINZ

Basic information

Original name

Business Culture in Tourism: Distance learning study materials

Authors

Edition

2024

Publisher

Slezská univerzita v Opavě, Obchodně podnikatelská fakulta v Karviné

Other information

Language

English

Type of outcome

Textbook

Country of publisher

Czech Republic

Confidentiality degree

is not subject to a state or trade secret

Marked to be transferred to RIV

No

Organization unit

School of Business Administration in Karvina

Keywords in English

Barrier; complaint; client; customer care; culture shock; emails; entertainment; feedback; holiday rep; hotel services; intercultural communication; tourism
Changed: 27/9/2024 15:04, Ing. Robert Kempný

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Business_Culture_in_Tourism_Chylkova_Heinz_2024.pdf
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