UCJNCOBP28 Communication exercises

Faculty of Philosophy and Science in Opava
Winter 2023
Extent and Intensity
0/2/0. 3 credit(s). Type of Completion: zk (examination).
Teacher(s)
Mgr. Jana Nálepová, Ph.D. (seminar tutor)
Guaranteed by
Mgr. Jana Nálepová, Ph.D.
Institute of Foreign Languages – Faculty of Philosophy and Science in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The course focuses on the importance of communication in the contemporary world, both in interpersonal relationships and in business, marketing, and presentation.
Learning outcomes
The student will master the basic elements of interpersonal communication in oral, written and telephone communication. The student will be able to name the socio-cultural differences of several major world regions. The student will also be able to structure a monologue and a dialogue.
Syllabus
  • 1. The importance of communication in the contemporary world (sales, advertising, self-presentation, interpersonal/business relations) 2. Development and history of communication (communication as a means of communication (communication as a history of information), icons, indices, symbols 3. Typology of people and their communication styles 4. Practical exercises: communication styles according to the typology of people in practice 5. Verbal skills (arguments, objections, influence, manipulation) 6. Listening 7. Practical exercises. 8. Non-verbal communication 9. Communication in stressful situations 10. Practical exercises: crisis management in communication 11. Intercultural communication 12. Marketing communication (techniques, communication elements, negative advertising) 13. Summary of the semester, discussion, final assessment
Literature
    required literature
  • Nový, I. / Schroll-Machl, S.: Interkulturní komunikace Češi a Němci. Praha: Management Press, 2015.
  • Vybíral, Z.: Psychologie komunikace. Praha: Grada, 2009.
  • Janoušek, J.: Psychologické základy verbální komunikace. Praha: Grada, 2015.
    recommended literature
  • Basu, A. / Faust, L.: Umění úspěšné komunikace: Jak správně naslouchat, řešit konflikty a mluvit s druhými lidmi. Praha: Grada, 2013.
Teaching methods
seminar
Assessment methods
oral examination, attendance (75%), active cooperation in the classroom, preparation of practical tasks and projects during the semester; verification of acquired knowledge will be carried out during the semester on the basis of individual and group communication exercises
Language of instruction
Czech
The course is also listed under the following terms Winter 2020, Winter 2021, Winter 2022.
  • Enrolment Statistics (recent)
  • Permalink: https://is.slu.cz/course/fpf/winter2023/UCJNCOBP28