USESV0129 Intercultural Management

Faculty of Public Policies in Opava
Summer 2014
Extent and Intensity
2/0/0. 3 credit(s). Type of Completion: zk (examination).
Guaranteed by
PhDr. Ing. Aleš Mateiciuc, Ph.D.
Institute of Central European Studies – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the subject is to introduce issue of work in multicultural environment and international organizations and with processes used in the field of intercultural management. The subject should prepare the students for working effectively in multicultural environment and for effective coping with mental stress caused by social interactions with different national culture. The concept of processes of globalisation and internationalization is way-out. The multicultural involvement and perspective of management are stressed and concept of multicultural management, factors and segments o global environment, concept of national identity and mentality are presented. The elements of national culture and national cultural difference, cultural dimension and attitude, Hofstede´s model of national culture follow. The attention is also paid to importance of differences between national cultures for managers and specialists working in international and multicultural environment, introduction of cultural diversity, cognition and respecting of other national cultures, confrontations with foreign culture. The effective strategy of coping with mental stress when working abroad and in multicultural environment, intercultural communication, its effectiveness and barriers are presented. The course includes also ethics and etiquette in intercultural management, management of international operations and operational management in multicultural environment. The characteristics of selected national cultures are also presented.
Syllabus
  • 1. Internationalisation as a feature of whole-world development and process of globalisation
    2. International and multicultural involvement in management
    3. Concept of culture
    4. Concept of national culture and intercultural management
    5. Hofstede´s cultural dimensions theory
    6. Trompenaars´s cultural dimensions
    7. Meeting cultural diversity
    8. Concept of cultural shock and effective strategy of its managing
    9. Local self-administration in Germany and Austria
    10. Intercultural communication, its effectiveness and barriers
    11. Characteristics of selected national cultures
    12. Management of international and multicultural organisations
Literature
    required literature
  • ŠRONĚK, I. Kultura v mezinárodním podnikání. Praha: Grada Publishing, 2001. ISBN 80-247-0012-3. info
  • Nový, I. a kol. Interkulturální management. Lidé, kultura a management. Praha: Grada Publishing, 1996. ISBN 80-7169-260-3. info
    recommended literature
  • HODGETS, R.M., LUTHANS, F. International Management, 3rd ed. New York: McGraw-Hill, 1997. info
  • MOLE, J. Jiný kraj, jiný mrav. Praktický průvodce podnikatelským prostředím a zvyk-. Management Press Praha., 1995. ISBN 80-85603-86-1. info
Teaching methods
Interactive lecture
Lecture supplemented with a discussion
Lecture with a video analysis
Assessment methods
Test
Written exam
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
to pass written and oral exam composed of course content.
The course is also listed under the following terms Summer 2012, Summer 2013, Summer 2015.
  • Enrolment Statistics (Summer 2014, recent)
  • Permalink: https://is.slu.cz/course/fvp/summer2014/USESV0129