FVP:UPPVJK009 Communication with the Elderly - Course Information

UPPVJK009 Communication with the Elderly I

Extent and Intensity

12/0/0. 5 credit(s). Type of Completion: zk (examination).

Teacher(s)

Mgr. Silvie Quisová, Ph.D. (lecturer)

Guaranteed by

Mgr. Silvie Quisová, Ph.D.
Institute of Pedagogical and Psychological Sciences – Faculty of Public Policies in Opava
Contact Person: PhDr. Edita Ondřejová, Ph.D.

Timetable

Fri 12. 3. 14:45–17:10 C202, Fri 19. 3. 15:35–18:00 C202, Fri 9. 4. 15:35–18:00 C202, Fri 23. 4. 15:35–18:00 C202

Prerequisites

FAKULTA ( FVP ) && TYP_STUDIA ( B ) && FORMA ( K )
Knowledge of basic terms and concepts in the field of communication theory. Basic knowledge and skills of using social communication in interpersonal communication.

Course Enrolment Limitations

The course is only offered to the students of the study fields the course is directly associated with.

fields of study / plans the course is directly associated with

• Educational Care for Seniors (programme FVP, EPOS)

Course objectives

The aim of the course Communication with Seniors I. is to expand knowledge and deepen students' communication skills in the field of social communication and communication strategies with a focus on seniors. The lecture series deals with the personal and professional preconditions of the helping worker for cooperation and especially communication with seniors. Furthermore, the lectures focus on individual forms of communication, analysis of the communication process, the needs of the senior in the field of communication, obstacles and noises in communication with the senior. Great attention is paid to overcoming obstacles in impaired communication skills of seniors (due to sensory disabilities, dementia, in demanding types of seniors, etc.), techniques of active listening and conducting a conversation with a senior. Theoretical knowledge is combined with practical skills.

Learning outcomes

After completing the course, the student will be able to:
- identify and take into account the specifics of communication with seniors in communication;
- analyze the needs of seniors in communication;
- analyze the communication process with the senior and identify possible obstacles;
- preventive conflicts with the elderly;
- appropriately overcome the communication difficulties of a senior with impaired communication skills;
- use active listening techniques;
- conduct an empathic interview with a senior;

Syllabus

• 1. Personal assumptions of assisting worker in facilities for seniors, communication competencies
  2. Communications and appropriate forms of communication, taking into account involutive changes.
  3. Communication process, obstacles and noise in communication with the senior.
  4. Specifics of communication with seniors.
  5. Needs of senior in communication.
  6. Overcoming obstacles to impaired communication ability of the senior (speech disorders, hearing loss and other sensory impairment, dementia, etc.)
  7. Principles of senior communication and effective communication strategies.
  8. Active listening while talking to the senior, creating an environment of trust.
  9. Lead the interview with the senior.
  

Literature

required literature
• QUISOVÁ, Silvie. Komunikace se seniory I.: Distanční studijní text. 1st ed. Opava, 2019, 121 pp. info
• POKORNÁ, A. Komunikace se seniory. Praha: Grada, 2010. ISBN 978-80-247-3271-8. info
• JANEČKOVÁ, H. Sociální práce se starými lidmi. Sociální práce v praxi. Praha: Portál, 2005. info
• NOVOSAD, L. Základy speciálního poradenství: struktura a formy poradenské pomoci lidem se zdravotním nebo sociálním znevýhodněním. Praha: Portál, 2000. ISBN 80-7178-197-5. info

recommended literature
• HROZENSKÁ, M., DVOŘÁČKOVÁ, D. Sociální péče o seniory. Praha: Grada, 2013. info
• MLÝNKOVÁ, J. Péče o staré občany. Praha: Grada, 2011. ISBN 978-80-247-3872-7. info
• SLOWÍK, J. Komunikace s lidmi s postižením. Praha: Portál, 2010. ISBN 978-80-7367-691-9. info
• BORZOVÁ, C., HOLMEROVÁ, I., JIRÁK, R. a kol. Demence a jiné poruchy paměti - Komunikace a každodenní péče. Praha: Grada, 2009. info
• VYMĚTAL, J. Průvodce úspěšnou komunikací: efektivní komunikace v praxi. Praha, 2008. ISBN 978-80-247-2614-4. info
• KALVACH Z., ONDERKOVÁ, A. Stáří - Pojetí geriatrického pacienta jeho problémů v ošetřovatelské praxi. Praha: Galén, 2006. info
• VYBÍRAL, Z. Psychologie komunikace. Praha: Portál, 2005. info
• MATOUŠEK, O., KOLÁČKOVÁ, J., KODYMOVÁ, P. (eds.). Sociální práce v praxi. Specifika různých cílových skupin a práce s nimi. Praha: Portál, 2005. ISBN 80-7367-002-X. info
• KOBĚRSKÁ, P. a kol. Společnou cestou. Jak mohou pečovatelé komunikovat s lidmi s demencí. Praha: Portál, 2003. info
• VÁGNEROVÁ, M. Vývojová psychologie II. - Dospělost a stáří. Praha: Karolinum, 2000. info
• RHEINWALDOVÁ, E. Novodobá péče o seniory. Praha: Portál, 1999. ISBN 80-7169-828-8. info

Teaching methods

Lecture with discussion
Lecture with video analysis
Model situations

Assessment methods

Credit: 1. Written seminar work 2. Oral examination

Language of instruction

Czech

Further comments (probably available only in Czech)

Study Materials
The course can also be completed outside the examination period.

Teacher's information

As part of the written seminar work, the student will process according to the instructions of the teacher all questions (20), which are located after each chapter in the study material: Quisová, S. - Communication with seniors I. 2019. Questions will be processed with the help of literature. 2 sources, ie 1 compulsory and 1 recommended book. The student submits the written work to the IS SU submission office within the set deadline. Any comments must be incorporated by the student into the correction and submitted within the specified deadline. After recognition of the work, the student can participate in the oral examination. Work that does not meet the requirements will not be recognized and the student cannot participate in the oral examination. The course ends with an oral exam, which takes place in the presence of min. 2 students, the student draws 3 questions (from the study material and other recommended literature), which they then answer.

• Enrolment Statistics (Summer 2021, recent)
  
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