USESV0080 Communication

Faculty of Public Policies in Opava
Winter 2012
Extent and Intensity
1/1/0. 4 credit(s). Type of Completion: zk (examination).
Teacher(s)
PaedDr. Jiří Mezuláník, CSc. (lecturer)
PaedDr. Jiří Mezuláník, CSc. (seminar tutor)
Guaranteed by
PhDr. Věra Juříčková, Ph.D.
Institute of Central European Studies – Faculty of Public Policies in Opava
Prerequisites (in Czech)
žádné
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The course is aimed at development of communication skills which are improved in a form of practical experience exercise. The emphasis is put on leading dialogue, conflict solving, possibilities of negotiation. The performance, techniques of persuasion and leading conferences are exercised. The video camera is used, in form of feedback, each student can evaluate his performance and develop the possibilities of communication in order that his communication has the desired effect in concrete communication context. The topics derived from current issues in society or students´ interests are used for communication. At tutorial, each student is expected to prepare short speech on free topic. Composing essay in the extent of 4 pages on topic, which will be specified during course, is also compulsory.
Syllabus
  • 1. Basic concepts - areas of communication, models of communication, communication noises, competences
    2. Modality of communication context - physical, cultural, psychological
    3. Means of communication. Content, experience and relational level of communication
    4. Nonverbal communication - face-play, haptic communication, proxemics, posturology, kinesics
    5. Nonverbal communication - paralinguistic, communication via objects
    6. Verbal communication - perception, listening, verbal message. Dialogue leading
    7. Preparation of public speech and its performance. Meeting leading
    8. Conflict - understanding of conflict, approach to conflicts. Means of conflict solving
    9. Negotiation and the role of mediator. Agreement. Effective argumentation. Persuasion.
    10. Communication models - theory of plays, communication types according to V. Satir, transaction analysis, system approach, neurolinguistic programming, assertiveness
    11. Basic principles of healthy communication. Functional and non-functional communication, communication vices. Communication with minority members. Communication errors. Disorders in interpersonal communication. Team cooperation.
Literature
    required literature
  • KŘIVOHLAVÝ, J. Konflikty mezi lidmi. Praha: Portál, 2002. info
  • BELZ, H., SIEGRIST M. Klíčové kompetence a jejich rozvíjení. Praha: Portál, 2001. info
  • DEVITO, J. A. Základy mezilidské komunikace. Praha: Grada, 2001. ISBN 80-7169-988-8. info
  • ČAKRT, M. Konflikty v řízení a řízení konfliktu. Praha: Management Press, 2000. info
  • HURST, B. Encyklopedie komunikačních technik. Praha: Grada, 1994. ISBN 80-85424-40-1. info
  • PLAMÍNEK, J. Řešení konfliktů a umění rozhodovat. Praha: Argo, 1994. ISBN 80-85794-14-4. info
    recommended literature
  • VYBÍRAL, Z. Psychologie komunikace. Praha: Portál, 2005. info
  • TERMANN, S. Umění přesvědčit a vyjednat. Praha, Grada, 2002. ISBN 80-247-0304-1. info
  • ŠULEŘ, O. Jak vést a řídit porady. Praha: Computer Press, 2001. info
  • KNAPP, M.L., VANGELISTI, J. Interpersonal Communication and Human Relationship. Boston: Allyn§Bacon, 2000. info
  • BERNE, E. Co řeknete, až pozdravíte. Praha: Portál, 1997. info
  • URY, W. Jak překonat nesouhlas. Praha: Management Press, 1995. info
  • KŘIVOHLAVÝ, J. Tajemství úspěšného jednání. Praha: Grada, 1995. ISBN 80-85623-84-6. info
  • FISHER, R., PATTON, W., Ury W. Dohoda jistá. Praha: Management Press, 1994. info
Teaching methods
Interactive lecture
Lecture supplemented with a discussion
Assessment methods
Written exam
The analysis of student 's performance
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Active participation in self-experience lead tutorials.
Written exam testing theoretical (areas and means of communication, variables of communication context, verbal and non-verbal communication) and practical skills (dialogue leading, means of conflict solving, speech presentation)
The course is also listed under the following terms Winter 2013, Winter 2014, Winter 2015, Winter 2016, Winter 2017, Winter 2018.
  • Enrolment Statistics (Winter 2012, recent)
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