USESV0080 Communication

Faculty of Public Policies in Opava
Winter 2014
Extent and Intensity
1/1/0. 4 credit(s). Type of Completion: zk (examination).
Teacher(s)
PhDr. Věra Juříčková, Ph.D. (lecturer)
PhDr. Věra Juříčková, Ph.D. (seminar tutor)
Guaranteed by
PhDr. Věra Juříčková, Ph.D.
Institute of Central European Studies – Faculty of Public Policies in Opava
Course Enrolment Limitations
The course is offered to students of any study field.
Course objectives
The aim of the course is to introduce students to basic concepts in communication theory, to think about the variables that affect communication. Students should know the basic principles of communication theory. They will learn to distinguish levels of communication, to characterize verbal and nonverbal communication. Consideration will be given to problems emerging in communication between members of the majority and minority groups. All topics will be linked together in workshops by training skills. After completing of course students could perceive communication of others, they will be able to feedback control of their own communication and control of body language. Joint efforts should be focused on effective use of communication skills in order to manage the principles of suitable communication. In the seminar there is required an active participation in common activities, we can use a camcorder during exercises and students will evaluate themselves in training situations.
Syllabus
  • 1. Basic concepts - areas of communication, models of communication, communication noises, competences
    2. Modality of communication context - physical, cultural, psychological
    3. Means of communication. Content, experience and relational level of communication
    4. Nonverbal communication - face-play, haptic communication, proxemics, posturology, kinesics
    5. Nonverbal communication - paralinguistic, communication via objects
    6. Verbal communication - perception, listening, verbal message. Dialogue leading
    7. Preparation of public speech and its performance. Meeting leading
    8. Conflict - understanding of conflict, approach to conflicts. Means of conflict solving
    9. Negotiation and the role of mediator. Agreement. Effective argumentation. Persuasion.
    10. Communication models - theory of plays, communication types according to V. Satir, transaction analysis, system approach, neurolinguistic programming, assertiveness
    11. Basic principles of healthy communication. Functional and non-functional communication, communication vices. Communication with minority members. Communication errors. Disorders in interpersonal communication. Team cooperation.
Literature
    required literature
  • KŘIVOHLAVÝ, J. Konflikty mezi lidmi. Praha: Portál, 2002. info
  • BELZ, H., SIEGRIST M. Klíčové kompetence a jejich rozvíjení. Praha: Portál, 2001. info
  • DEVITO, J. A. Základy mezilidské komunikace. Praha: Grada, 2001. ISBN 80-7169-988-8. info
  • ČAKRT, M. Konflikty v řízení a řízení konfliktu. Praha: Management Press, 2000. info
  • HURST, B. Encyklopedie komunikačních technik. Praha: Grada, 1994. ISBN 80-85424-40-1. info
  • PLAMÍNEK, J. Řešení konfliktů a umění rozhodovat. Praha: Argo, 1994. ISBN 80-85794-14-4. info
    recommended literature
  • JUŘÍČKOVÁ, V. Komunikace. Opava, 2008. ISBN 978-80-85819-68-7. info
  • VYBÍRAL, Z. Psychologie komunikace. Praha: Portál, 2005. info
  • VYBÍRAL, Z. Psychologie lidské komunikace. Praha, 2005. info
  • TEGZE, O. Neverbální komunikace. Praha: Computer Press, 2003. ISBN 80-7226-429-X. info
  • TERMANN, S. Umění přesvědčit a vyjednat. Praha, Grada, 2002. ISBN 80-247-0304-1. info
  • ŠULEŘ, O. Jak vést a řídit porady. Praha: Computer Press, 2001. info
  • DEVITO, Joseph. Základy mezilidské komunikace. Praha, 2001. info
  • KNAPP, M.L., VANGELISTI, J. Interpersonal Communication and Human Relationship. Boston: Allyn§Bacon, 2000. info
  • BERNE, E. Co řeknete, až pozdravíte. Praha: Portál, 1997. info
  • URY, W. Jak překonat nesouhlas. Praha: Management Press, 1995. info
  • KŘIVOHLAVÝ, J. Tajemství úspěšného jednání. Praha: Grada, 1995. ISBN 80-85623-84-6. info
  • FISHER, R., PATTON, W., Ury W. Dohoda jistá. Praha: Management Press, 1994. info
Teaching methods
Interactive lecture
Lecture supplemented with a discussion
Assessment methods
Written exam
The analysis of student 's performance
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Active participation in self-experience lead tutorials.
Written exam testing theoretical (areas and means of communication, variables of communication context, verbal and non-verbal communication) and practical skills (dialogue leading, means of conflict solving, speech presentation)
The course is also listed under the following terms Winter 2012, Winter 2013, Winter 2015, Winter 2016, Winter 2017, Winter 2018.
  • Enrolment Statistics (Winter 2014, recent)
  • Permalink: https://is.slu.cz/course/fvp/winter2014/USESV0080