PEMPRJA Quality management A

School of Business Administration in Karvina
Summer 2017
Extent and Intensity
2/1/0. 3 credit(s). Type of Completion: zk (examination).
Guaranteed by
Department of Business Economics and Management – School of Business Administration in Karvina
Contact Person: Ing. Žaneta Rylková, Ph.D.
Prerequisites
None
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The course focuses on the practical quality application. The introduction leads students to understand the social significance of quality, the quality indicators and the structure of the current quality management in the Republic with regard to developmental trends and requirements arising from the cooperation with EU countries. The knowledge of international quality standards and their application gives students the necessary orientation in the requirements applicable in terms of market economy and the free movement of goods within the EU and the world. The publication provides a methodology for the implementation of management quality system, environment and safety. There are practical thematic units as a quality manual, auditing methods and techniques of risk prevention and quality optimization within lectures.
Syllabus
  • 1. History and development of quality
    2. Relationship of quality and other disciplines
    3. Global and European quality policy, national quality policy in the Czech Republic
    4. Legislative requirements in terms of quality
    5. Environmental and work safety legislation after entry into the EU
    6. Methods of support and motivation in quality
    7. System standards
    8. Quality manual
    9. Audits
    10. Methods and techniques of analysis and risk prevention
    11. Methods and techniques for quality optimizing
    12. Selected methods and techniques of improving the quality optimization, optimization and evaluation in quality management
    13. Expert´s presentation from practice
Literature
    required literature
  • ONEIL, T. Quality Management Systems: 29 Most Asked Questions - What You Need To Know. 2013. ISBN 978-1-48-851729-7. info
  • GABRYŠOVÁ, M. Řízení jakosti A. Distanční studijní opora. Karviná: OPF SU, 2009. info
    recommended literature
  • SHAFFER, L. Quality of Service 112 Success Secrets - 112 Most Asked Questions On Quality of Service - What You Need To Know. 2013. ISBN 978-1-48-852608-4. info
  • BEDNARČÍK, Z. Mezinárodní systémové standardy. Karviná SU OPF, 2009. ISBN 978-80-7248-532-1. info
  • GABRYŠOVÁ, M. TQM. Komplexné manažerstvo kvality, Manažerstvo kvality, história, koncepty, metody. Bratislava: Mateides a kol.,, 2006. ISBN 80-8057-656-4. info
  • NENADÁL, J. Základy managementu jakosti. Ostrava: VŠB TU, 2005. ISBN 80-248-0969-9. info
  • NENADÁL, J. Měření v systémech managementu jakosti. Praha: Management Press, 2004. ISBN 80-7261-110-0. info
  • PETŘÍKOVÁ, R. Lidé - zdroj kvality, znalostí a podnikových výkonů. Ostrava: Dům techniky, 2002. ISBN 80-02-01490-1. info
Teaching methods
Skills demonstration
Seminar classes
Assessment methods
Written exam
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
attendance in seminars 70 %, final written exam
The course is also listed under the following terms Summer 2015, Summer 2016, Summer 2018.
  • Enrolment Statistics (Summer 2017, recent)
  • Permalink: https://is.slu.cz/course/opf/summer2017/PEMPRJA