OPF:EVSNPKOD Communication Skills - Course Information

EVSNPKOD Communication Skills

Extent and Intensity

2/1/0. 4 credit(s). Type of Completion: z (credit).

Teacher(s)

Mgr. Dagmar Svobodová, Ph.D. (lecturer)
Mgr. Dagmar Svobodová, Ph.D. (seminar tutor)

Guaranteed by

Mgr. Dagmar Svobodová, Ph.D.
Departament of Economics and Public Administration – School of Business Administration in Karvina
Contact Person: Dr. Ing. Ingrid Majerová

Prerequisites

None.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Managerial Informatics (programme OPF, N_SYSINF)

Course objectives

The aim of the course is to introduce students to the principles of effective communication. Through training to develop their own communication skills of students and helping them to improve their communication profile.

Syllabus

• 1. Introduction to the theory of communication
  2. Receptive and expressive communication skills
  3. Czech as the main communication tool in the Czech environment
  4. Communication strategy
  5. Communication barriers and how to overcome them
  6. Presentation as a communication skill
  7. Verbal and nonverbal communication
  8. The use of specific linguistic instruments of communication
  9. Communication skills in professional communication
  10. Negotiation as a communication skill
  11. Communication group
  12. Communication via intermediary
  13. Argumentation and persuasion as a communication skill
  

Literature

required literature
• QUINTANILLA K. M and T. S. WAHL. Business and Professional Communication. Sage Publications, Inc., 2011. ISBN 978-1-4129-6472-2. info
• KHELEROVÁ, V. Komunikační a obchodní dovednosti manažera. Praha: Grada, 2006. ISBN 80-247-1677-1. info
• MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: Grada, 2003. ISBN 80-247-0650-4. info

recommended literature
• HIERHOLD, E. Rétorika a prezentace. Praha: Grada, 2005. ISBN 80-247-0782-9. info
• SOBČÍKOVÁ, J. Vyjednávání. Karviná: OPF SU, 2005. ISBN 80-7248-297-1. info
• DE VITO, J. A. Essentials of Human Communication. Praha: Grada, 2001. ISBN 80-7169-988-8. info
• BELZ, H. SIEGRIST, M. Klíčové kompetence a jejich rozvíjení. Praha: Portál, 2001. ISBN 80-7178-479-6. info
• DE VITO, J. A. Základy mezilidské komunikace. Praha: Grada, 2001. ISBN 80-7169-988-8. info

Teaching methods

Skills demonstration
Seminar classes

Assessment methods

Credit

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

seminar paper, attendance in seminars 60 %, course credit test

Activity	Difficulty [h]
Ostatní studijní zátěž	47
Přednáška	26
Seminář	13
Zápočet	30
Summary	116

• Enrolment Statistics (recent)
  
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