OPF:KCJKPA13 English 1 - Part 3 - Course Information
KCJKPA13 English 1 - Part 3
School of Business Administration in KarvinaWinter 2010
- Extent and Intensity
- 0/3/0. 2 credit(s). Type of Completion: z (credit).
- Teacher(s)
- Mgr. Radana Broschová (seminar tutor)
Mgr. Eva Brundová (seminar tutor)
Mgr. Veronika Burdová (seminar tutor)
Mgr. Eva Hánečková (seminar tutor)
Mgr. Jana Hejtmánková, Ph.D. (seminar tutor)
Bc. Olga Klimentová (seminar tutor)
Mgr. Dagmara Mielke-Jagucka (seminar tutor)
Mgr. Marcela Neničková (seminar tutor)
Mgr. Gnima Marie-Chantal N´Gbaramou (seminar tutor)
Mgr. Martina Palyzová (seminar tutor)
Mgr. Radka Pokludová (seminar tutor)
Mgr. Kateřina Vlčková (seminar tutor) - Guaranteed by
- Mgr. Jana Hejtmánková, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina - Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- there are 14 fields of study the course is directly associated with, display
- Course objectives (in Czech)
- Úroveň - B 2.1 středně pokročilí směřující k úrovni pokročilých Kurz vychází z úrovně intermediate anglického odborného jazyka zaměřeného hlavně na sféru ekonomie a obchodu. Studenti prohloubí a upevní své dosavadní znalosti, a to hlavně v oblasti obchodní komunikace, ale i v oblasti písemných projevů či administrativních záležitostí. Student bude schopen číst texty zaměřené na ekonomii, management, marketing a finance a vyjadřovat se k nim. Kurz má za úkol seznámit studenty se způsoby tvoření a obohacování slovní zásoby a také vést studenty k uvědomělému a cílevědomému používání jazyka v komunikaci jak z hlediska plynulosti, tak gramatické přesnosti.
- Syllabus (in Czech)
- 1.- 3. Corporate culture
4.- 6. Customer support
7.- 9. Products and packaging
10. - 12. Careers
13. Revision of the materiál
1. Corporate Culture
Work culture and placements
Work organization and responsibility
Homework: DVD and self-study
2. Corporate Culture
Past tenses and advice structures
Meeting - one-to-one
Homework: DVD and self-study
3. Corporate Culture
A placement report
Case study - counseling
Review 1
4. Customer support
Call centres
Customer service and telephoning
Homework: DVD and self-study
5. Customer support
Asking questions and giving instructions
Dealing with problems by telephone
Homework: DVD and self-study
6. Customer support
Formal and informal correspondence
Case study - Cybertartan Software
Review 2
7. Products and packaging
Packaging
Specifications and features
Homework: DVD and self-study
8. Products and packaging
Articles, relative clauses and noun combinations
Presentations - structure
Homework: DVD and self-study
9. Products and packaging
A product description
Case study - Big Jack's Pizza
Review 3
10. Careers
Career choices
Careers, personal skills and qualities
Homework: DVD and self-study
11. Careers
Present tenses
Job interviews
Homework: DVD and self-study
12. Careers
A CV
Case study - Gap years and career breaks
Review 4
13. Revision of the material
- 1.- 3. Corporate culture
- Literature
- required literature
- ALLISON, J, EMMERSON, P. The Business Intermediate. Student's Book. Oxford: Macmillan Education, 2007. ISBN 978-1-4050-8185-6. info
- HARDING, K., HENDERSON, P. High Season. Oxford: Oxford University Press, 2001. ISBN 0 19 451308 4. info
- HARDING, K., HENDERSON, P. High Season, Workbook. Oxford: Oxford University Press, 2001. ISBN 0 19 451310 6. info
- Language of instruction
- English
- Further comments (probably available only in Czech)
- The course can also be completed outside the examination period.
- Enrolment Statistics (Winter 2010, recent)
- Permalink: https://is.slu.cz/course/opf/winter2010/KCJKPA13