OPF:KCJKPA13 English 1 - Part 3 - Course Information

KCJKPA13 English 1 - Part 3

Extent and Intensity

0/2/0. 2 credit(s). Type of Completion: z (credit).

Teacher(s)

Mgr. Veronika Burdová (seminar tutor)
Mgr. Zuzana Glacová (seminar tutor)
Mgr. Eva Hánečková (seminar tutor)
Mgr. Jana Hejtmánková, Ph.D. (seminar tutor)
Mgr. Martina Chylková (seminar tutor)
PhDr. Janusz Karpeta, Ph.D. (seminar tutor)
Bc. Olga Klimentová (seminar tutor)
Mgr. Marcela Neničková (seminar tutor)
Mgr. Gnima Marie-Chantal N´Gbaramou (seminar tutor)
Mgr. Martina Palyzová (seminar tutor)

Guaranteed by

Mgr. Jana Hejtmánková, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina

Prerequisites (in Czech)

Student si může zapsat část 3., má-li splněny části 1. a 2., případně studuje-li současně části 2. a 3.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

there are 13 fields of study the course is directly associated with, display

Course objectives (in Czech)

Úroveň - B 2.1 středně pokročilí směřující k úrovni pokročilých Kurz vychází z úrovně intermediate anglického odborného jazyka zaměřeného hlavně na sféru ekonomie a obchodu. Studenti prohloubí a upevní své dosavadní znalosti, a to hlavně v oblasti obchodní komunikace, ale i v oblasti písemných projevů či administrativních záležitostí. Student bude schopen číst texty zaměřené na ekonomii, management, marketing a finance a vyjadřovat se k nim. Kurz má za úkol seznámit studenty se způsoby tvoření a obohacování slovní zásoby a také vést studenty k uvědomělému a cílevědomému používání jazyka v komunikaci jak z hlediska plynulosti, tak gramatické přesnosti.

Syllabus (in Czech)

• 1.- 3. Corporate culture
  4.- 6. Customer support
  7.- 9. Products and packaging
  10. - 12. Careers
  13. Revision of the materiál
  1. Corporate Culture
  Work culture and placements
  Work organization and responsibility
  Homework: DVD and self-study
  2. Corporate Culture
  Past tenses and advice structures
  Meeting - one-to-one
  Homework: DVD and self-study
  3. Corporate Culture
  A placement report
  Case study - counseling
  Review 1
  4. Customer support
  Call centres
  Customer service and telephoning
  Homework: DVD and self-study
  5. Customer support
  Asking questions and giving instructions
  Dealing with problems by telephone
  Homework: DVD and self-study
  6. Customer support
  Formal and informal correspondence
  Case study - Cybertartan Software
  Review 2
  7. Products and packaging
  Packaging
  Specifications and features
  Homework: DVD and self-study
  8. Products and packaging
  Articles, relative clauses and noun combinations
  Presentations - structure
  Homework: DVD and self-study
  9. Products and packaging
  A product description
  Case study - Big Jack's Pizza
  Review 3
  10. Careers
  Career choices
  Careers, personal skills and qualities
  Homework: DVD and self-study
  11. Careers
  Present tenses
  Job interviews
  Homework: DVD and self-study
  12. Careers
  A CV
  Case study - Gap years and career breaks
  Review 4
  13. Revision of the material
  

Literature

required literature
• ALLISON, J, EMMERSON, P. The Business Intermediate. Student's Book. Oxford: Macmillan Education, 2007. ISBN 978-1-4050-8185-6. info
• HARDING, K., HENDERSON, P. High Season. Oxford: Oxford University Press, 2001. ISBN 0 19 451308 4. info
• HARDING, K., HENDERSON, P. High Season, Workbook. Oxford: Oxford University Press, 2001. ISBN 0 19 451310 6. info

Teaching methods

Seminar classes

Assessment methods

Credit

Language of instruction

English

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

• Enrolment Statistics (Winter 2012, recent)
  
• Permalink: https://is.slu.cz/course/opf/winter2012/KCJKPA13