OPF:KCJKBPNC1 German for Tourism 1 - Course Information

KCJKBPNC1 German for Tourism 1

Extent and Intensity

0/3/0. 4 credit(s). Type of Completion: z (credit).

Teacher(s)

PhDr. Hanne-Lore Bobáková, Ph.D. (seminar tutor)
PhDr. Janusz Karpeta, Ph.D. (seminar tutor)

Guaranteed by

PhDr. Hanne-Lore Bobáková, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina

Prerequisites

For completing the course there are no other requirements necessary, the course can be enrolled independently on other courses.

Course Enrolment Limitations

The course is also offered to the students of the fields other than those the course is directly associated with.

fields of study / plans the course is directly associated with

• Economy of Tourism (programme OPF, B_EKOMAN)

Course objectives

The goal of the course is to expand the vocabulary of terminology in the field of tourism and active use of grammar structures. In the seminars attention is paid to the translation of thematic sentences using the vocabulary and grammatical structures, practicing and developing the skills of speaking, listening, reading and writing in tourism on the basis of authentic written materials and audio recordings at the B2 level. Emphasis is put on an accurate acquirement of important information on the basis of listening, focusing on data, time, instructions, commands and prohibitions, conversational readiness when ordering tickets, booking accommodation, insurance, resolving complaints , developing complex communication skills in problem solving situations and effective written communication. Attention is paid to the training of a language for a guide, a manager at a travel agency, a tour operator with marketing and promotional capabilities along with the conscious use of language in terms of the adequacy of the situation and solving problems in a foreign language with a focus on practice.

Syllabus

• 1. Welcoming guests at the reception and registration
  2. Service in the café, the restaurant and the room
  3. Giving information to guests and people interested
  4. Describing hotels
  5. Information about hotel services
  6. Telephone service in the hotel
  7. Complaints
  8. Tours, travel
  9. Conveying cultural offerings
  10. Car rental and other services
  11. Food in the hotel
  12. Billing
  13. Bidding farewell to the guests
  

Literature

required literature
• Höppnerová Věra. Deutsch im Tourismus. Praha, 2008. ISBN 978-80-86929-41-5. info
• Lévy-Hillerich, D. Kommunikation im Tourismus. Plzeň: Fraus, 2004. ISBN 80-7238-298-5. info
• Berglová, E. a kol. Moderní gramatika němčiny. Plzeň: Fraus, 2002. ISBN 80-7238-144-X. info
• Balcar, B. Slovník cestovního ruchu. Domažlice: Resonance, 2001. ISBN 80-902812-0-6. info
• BARBERIS, P., BRUNO, E. Deutsch im Hotel - Gespräche führen. Ismaning: Max Hueber Verlag, 2000. ISBN 3-19-001646-1. info

recommended literature
• Bobáková, H.L., Mozielowská, K. Cvičebnice profesní němčiny 1. Karviná, 2011. ISBN 978-80-7248-642-7. info
• Bobáková, H.L., Mozielowská, K. Slovník profesní němčiny. Karviná, 2011. ISBN 978-80-7248-641-0. info

Teaching methods

Seminar classes

Assessment methods

Combined exam
EXAM

Language of instruction

Czech

Further comments (probably available only in Czech)

The course can also be completed outside the examination period.

Teacher's information

The course is completed with a course credit test, which the students acquire on the basis of:
1/1 ongoing oral test,
2/1 ongoing written test,
3/1 seminar paper,
4/ final written test.
Students have the opportunity to gain 100 points as a maximum, while for the credit they have to obtain at least 60 points. Students who are repeating the course are not required to have a 60% attendance.

Activity	Difficulty [h]
Ostatní studijní zátěž	51
Seminář	39
Zápočet	30
Summary	120

• Enrolment Statistics (Winter 2013, recent)
  
• Permalink: https://is.slu.cz/course/opf/winter2013/KCJKBPNC1