OPF:EVSBPSPP Social Protocol - Course Information
EVSBPSPP Social Protocol
School of Business Administration in KarvinaWinter 2015
- Extent and Intensity
- 2/1/0. 5 credit(s). Type of Completion: z (credit).
- Teacher(s)
- PhDr. Krystyna Heinz (lecturer)
doc. PhDr. Vojtěch Malátek, CSc. (lecturer)
Mgr. Lubomír Nenička, Ph.D. (lecturer)
PhDr. Krystyna Heinz (seminar tutor)
doc. PhDr. Vojtěch Malátek, CSc. (seminar tutor)
Mgr. Lubomír Nenička, Ph.D. (seminar tutor) - Guaranteed by
- Departament of Economics and Public Administration – School of Business Administration in Karvina
Contact Person: Dr. Ing. Ingrid Majerová - Prerequisites
- None.
- Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Economy of Tourism (programme OPF, B_EKOMAN)
- Social Management (programme OPF, B_HOSPOL)
- Course objectives
- During the study students will acquire a complex knowledge in the area of social and diplomatic protocol. They will be provided with information related to business interaction, especially during concluding contracts, and with norms and rules of social behaviour. Part of the course involves rules of diplomatic protocol and negotiating in international business interaction in trans-national organizations.
- Syllabus
- 1. Rules of social interaction
2. Dress code
3. Rules of business interaction
4. Typology of customer and its role in business interaction
5. Corporate ethics
6. Different habits in different countries
7. Diplomatic interaction
8. Diplomatic protocol
9. Consular interaction and consular offices
10. Etiquette in international business interaction
11. Protocol and etiquette in business diplomacy
12. International legal acts
13. Creation and history of international organizations
- 1. Rules of social interaction
- Literature
- required literature
- NĚMČANSKÝ, M. Společenský, diplomatický a obchodní protokol. SU OPF Karviná, 2011. ISBN 978-80-7248-636-6. info
- ŠŤASTNÝ, V. Organizační protokol firem, institucí a jednotlivců. Praha: Wolters Kluwer, 2009. ISBN 978-80-7357-445-1. info
- ŠPAČEK, L. Nová velká kniha etikety. Praha: Mladá fronta, 2008. ISBN 978-80-204-1954-0. info
- MATHÉ, I., ŠPAČEK, L. Etiketa. Praha: BB/art, 2005. ISBN 80-7341-564-X. info
- BYSTRICKÝ, Ĺ. Základy diplomacie. Bratislava, Vydavatelstvo Dilema, 2000. ISBN 80-968029-9-2. info
- recommended literature
- ŠPAČEK, L. Malá kniha etikety pro celou rodinu - Praktický rádce pro důležité příležitosti. Praha: Mladá fronta, 2010. ISBN 978-80-204-2. info
- ŠPAČEK, L. Malá kniha etikety pro každý den. Praha: Mladá fronta, 2010. ISBN 978-80-204-2251-4. info
- ŠPAČEK, L. Malá kniha etikety pro manažery. Praha: Mladá fronta, 2010. ISBN 978 80-204-2252-1. info
- ŠPAČEK., L. Malá kniha etikety u stolu. Praha: Mladá fronta, 2010. ISBN 978-80-204-2250-7. info
- WITT, U. Správné chování u stolu. Už žádné trapasy. Praha, GRADA, 2006. ISBN 80-247-1797-2. info
- GULLOVÁ, S., MÜLLEROVÁ, F., ŠRONĚK, I. Společenský styk a diplomatický protokol. Praha:VŠE, 2000. ISBN 80-245-0115-5. info
- Teaching methods
- Lecture with a video analysis
One-to-One tutorial
Internship
Skills demonstration
Seminar classes
Students' self-study - Assessment methods
- Credit
- Language of instruction
- Czech
- Further comments (probably available only in Czech)
- The course can also be completed outside the examination period.
- Teacher's information
- attendance in seminars 60 %, seminar paper, course credit test
Activity Difficulty [h] Ostatní studijní zátěž 75 Přednáška 26 Seminář 13 Zápočet 30 Summary 144
- Enrolment Statistics (Winter 2015, recent)
- Permalink: https://is.slu.cz/course/opf/winter2015/EVSBPSPP