OPF:CVABPOKC B.meetings and correspondence - Course Information
CVABPOKC Business meetings and correspondence in a foreign language
School of Business Administration in KarvinaWinter 2024
- Extent and Intensity
- 2/2/0. 5 credit(s). Type of Completion: zk (examination).
- Teacher(s)
- PhDr. Janusz Karpeta, Ph.D. (lecturer)
- Guaranteed by
- PhDr. Janusz Karpeta, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: PhDr. Janusz Karpeta, Ph.D. - Prerequisites (in Czech)
- FAKULTA ( OPF ) && TYP_STUDIA ( B ) && FORMA ( P ) && ( ROCNIK ( 2 ) || ROCNIK ( 3 ))
- Course Enrolment Limitations
- The course is only offered to the students of the study fields the course is directly associated with.
The capacity limit for the course is 20 student(s).
Current registration and enrolment status: enrolled: 0/20, only registered: 0/20 - fields of study / plans the course is directly associated with
- International Trade (programme OPF, B_MZO)
- Course objectives
- The aim of the course is to provide students with such knowledge and skills that will enable them to conduct business meetings and negotiations in a foreign language, master professional terminology and at the same time manage business foreign language correspondence focused on standard business situations such as offer, order, complaint, etc., including other competencies in the field of negotiations, presentations, communication in other selected business situations.
- Learning outcomes
- After completing the course the student will be able to: - apply the acquired knowledge and conduct business meetings and negotiations in a foreign language, - use professional terminology - handle business foreign language correspondence focused on standard business situations such as offer, order, complaint, etc., and also negotiate, present and communicate in specific business situations.
- Syllabus
- 1. First contacts
Establishing contacts within the framework of supplier relations. Creation of business documentation. Communication within supplier- customer relations - formulation of letters in business relations (inquiry, offer, order, complaint, claim).
Telephoning. E-mail form.
2. Travel
Flight booking. Car rental. At the airport. In the hotel. Emergency management. Practical training. Evaluation of mastering the necessary competencies in this area. Cultural and local language tips.
3. Company
Arrival to the company. Meeting new colleagues. Business area. Getting one's bearings. Preparation of conference rooms. Preparation for a company presentation. Implementation of a company presentation. Evaluation of a company presentation. Cultural and local language tips.
4. Successful business communication
Negotiations and meetings - preparation for the meeting and its management. Expert discussion - basic terminology apparatus. Participants in the meeting.
Minutes of the meeting. Solution of common and extraordinary events. 5. Negotiation
Submission of a business offer. Rejection of an offer. Terms of trade agreement. How to get time to negotiate. Reaching an agreement. Preparation for the meeting. Implementation of negotiations. Evaluation of negotiations. Cultural and local language tips.
6. Presentation
Start of the presentation. Basic terminology apparatus. The main part of the presentation, description of the board, graphs, diagrams. Ending the presentation. Preparing for the presentation. Implementation of the presentation. Evaluation of the presentation. Specifics in selected regions.
7. After working hours
Personal invitation. In the restaurant. Small talk. End of working and informal meeting. Other social events and their successful management in an international context. Cultural and local language tips.
- 1. First contacts
- Literature
- required literature
- KANSY, H., 2011. Společenská konverzace v angličtině. Praha: Grada Publishing. ISBN 80-247-1373-X.
- O’BRIEN, B., 2010. Business English. Porady, jednání, schůzky. Praha: Grada Publishing. ISBN 978-80-247-3091-2.
- Povinná: GOUDSWAARD, G., 2006. Business English. Korespondence, porady, prezentace, obchodní jednání a společenská konverzace. Praha: Grada Publishing. ISBN 80-7169-850-4.
- recommended literature
- GLUCHOWSKI, G., FORSTER, L., 2007. Business English – zdokonalte svou obchodní angličtinu. Praha: Grada Publishing. ISBN 8024720108, 9788024720104.
- FORSTER, L, KUFNER, S., 2012. Moderní Business English. Grada Publishing. ISBN 978-80-247-8086.
- TILLEY, R., 2005. Business English – Korespondence. Praha: Grada Publishing. ISBN 80-247-1179-6.
- Teaching methods
- Theoretical preparation, lecture, seminar, practical tutorial
- Assessment methods
- Assessment methods: attendance at seminars min. 60% (10% of assessment), 2 ongoing tests (20% of assessment), seminar paper and its presentation (10% of assessment), oral exam (60% of assessment).
- Language of instruction
- Czech
- Further comments (probably available only in Czech)
- Study Materials
- Teacher's information
- non-relevant
- Enrolment Statistics (Winter 2024, recent)
- Permalink: https://is.slu.cz/course/opf/winter2024/CVABPOKC