UPPVJK009 Communication with the Elderly I

Faculty of Public Policies in Opava
Summer 2023
Extent and Intensity
12/0/0. 5 credit(s). Type of Completion: zk (examination).
Teacher(s)
Mgr. Vladislava Závrská, Ph.D. (lecturer)
Guaranteed by
PhDr. Vladimíra Kocourková, Ph.D.
Institute of Pedagogical and Psychological Sciences – Faculty of Public Policies in Opava
Contact Person: PhDr. Edita Ondřejová, Ph.D.
Timetable
Fri 3. 3. 10:35–12:10 C303, Fri 10. 3. 11:25–14:40 C209, Fri 31. 3. 14:45–16:20 C303, Fri 28. 4. 11:25–14:40 C306
Prerequisites
FAKULTA(FVP) && TYP_STUDIA(B) && FORMA(K)
Knowledge of basic terms and concepts in the field of communication theory. Basic knowledge and skills of using social communication in interpersonal communication.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the course Communication with Seniors I. is to expand knowledge and deepen students' communication skills in the field of social communication and communication strategies with a focus on seniors. The lecture series deals with the personal and professional preconditions of the helping worker for cooperation and especially communication with seniors. Furthermore, the lectures focus on individual forms of communication, analysis of the communication process, the needs of the senior in the field of communication, obstacles and noises in communication with the senior. Great attention is paid to overcoming obstacles in impaired communication skills of seniors (due to sensory disabilities, dementia, in demanding types of seniors, etc.), techniques of active listening and conducting a conversation with a senior. Theoretical knowledge is combined with practical skills.
Learning outcomes
After completing the course, the student will be able to:
- identify and take into account the specifics of communication with seniors in communication;
- analyze the needs of seniors in communication;
- analyze the communication process with the senior and identify possible obstacles;
- preventive conflicts with the elderly;
- appropriately overcome the communication difficulties of a senior with impaired communication skills;
- use active listening techniques;
- conduct an empathic interview with a senior;
Syllabus
  • 1. Personal assumptions of assisting worker in facilities for seniors, communication competencies
    2. Communications and appropriate forms of communication, taking into account involutive changes.
    3. Communication process, obstacles and noise in communication with the senior.
    4. Specifics of communication with seniors.
    5. Needs of senior in communication.
    6. Overcoming obstacles to impaired communication ability of the senior (speech disorders, hearing loss and other sensory impairment, dementia, etc.)
    7. Principles of senior communication and effective communication strategies.
    8. Active listening while talking to the senior, creating an environment of trust.
    9. Lead the interview with the senior.
Literature
    required literature
  • QUISOVÁ, Silvie. Komunikace se seniory I.: Distanční studijní text. 1st ed. Opava, 2019, 121 pp. info
  • POKORNÁ, A. Komunikace se seniory. Praha: Grada, 2010. ISBN 978-80-247-3271-8. info
  • JANEČKOVÁ, H. Sociální práce se starými lidmi. Sociální práce v praxi. Praha: Portál, 2005. info
  • NOVOSAD, L. Základy speciálního poradenství: struktura a formy poradenské pomoci lidem se zdravotním nebo sociálním znevýhodněním. Praha: Portál, 2000. ISBN 80-7178-197-5. info
    recommended literature
  • HROZENSKÁ, M., DVOŘÁČKOVÁ, D. Sociální péče o seniory. Praha: Grada, 2013. info
  • MLÝNKOVÁ, J. Péče o staré občany. Praha: Grada, 2011. ISBN 978-80-247-3872-7. info
  • SLOWÍK, J. Komunikace s lidmi s postižením. Praha: Portál, 2010. ISBN 978-80-7367-691-9. info
  • BORZOVÁ, C., HOLMEROVÁ, I., JIRÁK, R. a kol. Demence a jiné poruchy paměti - Komunikace a každodenní péče. Praha: Grada, 2009. info
  • VYMĚTAL, J. Průvodce úspěšnou komunikací: efektivní komunikace v praxi. Praha, 2008. ISBN 978-80-247-2614-4. info
  • KALVACH Z., ONDERKOVÁ, A. Stáří - Pojetí geriatrického pacienta jeho problémů v ošetřovatelské praxi. Praha: Galén, 2006. info
  • VYBÍRAL, Z. Psychologie komunikace. Praha: Portál, 2005. info
  • MATOUŠEK, O., KOLÁČKOVÁ, J., KODYMOVÁ, P. (eds.). Sociální práce v praxi. Specifika různých cílových skupin a práce s nimi. Praha: Portál, 2005. ISBN 80-7367-002-X. info
  • KOBĚRSKÁ, P. a kol. Společnou cestou. Jak mohou pečovatelé komunikovat s lidmi s demencí. Praha: Portál, 2003. info
  • VÁGNEROVÁ, M. Vývojová psychologie II. - Dospělost a stáří. Praha: Karolinum, 2000. info
  • RHEINWALDOVÁ, E. Novodobá péče o seniory. Praha: Portál, 1999. ISBN 80-7169-828-8. info
Teaching methods
Lecture with discussion
Lecture with video analysis
Model situations
Assessment methods
A written examination in the form of a professional thesis on a chosen topic of 5-7 standard pages.
Language of instruction
Czech
Further Comments
Study Materials
The course can also be completed outside the examination period.
The course is also listed under the following terms Winter 2019, Accreditation summer, Summer 2021, Summer 2022, Summer 2024.
  • Enrolment Statistics (Summer 2023, recent)
  • Permalink: https://is.slu.cz/course/fvp/summer2023/UPPVJK009