PEMBAMAK Marketing Communication

Obchodně podnikatelská fakulta v Karviné
léto 2017
Rozsah
2/1/0. 5 kr. Ukončení: zk.
Vyučující
Ing. Kateřina Matušínská, Ph.D. (přednášející)
Ing. Michal Stoklasa, Ph.D. (přednášející)
Ing. Kateřina Matušínská, Ph.D. (cvičící)
Ing. Michal Stoklasa, Ph.D. (cvičící)
Garance
Ing. Kateřina Matušínská, Ph.D.
Katedra podnikové ekonomiky a managementu – Obchodně podnikatelská fakulta v Karviné
Kontaktní osoba: Ing. Kateřina Matušínská, Ph.D.
Předpoklady
The subject takes up the subject Marketing.
Omezení zápisu do předmětu
Předmět je nabízen i studentům mimo mateřské obory.
Mateřské obory/plány
Cíle předmětu
The aim of the course is to get students acquainted with basic terms of marketing communication theory. Students are led to understand implementation methods of different kinds of marketing communication used for obtaining better position of a company on the market. They are studying how to create and use advertisement and its particular types, how to use and develop sales support, personal selling, direct marketing, Public Relations and sponsoring. Lectures are also focused on use of up-to-date trends in marketing communication, media and advertising agencies planning and marketing communication legislative restrictions. The ability and art of creative management in the above mentioned areas of interest are becoming significant advantage for a trade company on an increasingly competitive environment.
Osnova
  • 1. Definition of main terms in the area of marketing communication, sense and purpose of segmentation, targeting, positioning, target groups.
    2. Marketing communication aims and communication process
    3. Marketing communication regulation, ethics in advertisement, international regulation
    4. Market in the area of advertisement and advertising agencies, their characteristics
    5. Advertisement
    6. Emotions and participants in advertising message, social advertisement
    7. Sales support definition, its planning and usage
    8. Personal selling
    9. Public Relations, Sponsoring, Event marketing
    10. Direct marketing
    11. Communication mix planning, budgeting, valuation of different instruments efficiency
    12. Measurement and testing of advertisement and sales support impact
    1. Definition of basic terms: elements of communication mix, advertisement, sales promotion, personal selling, public relations, direct marketing, sponsoring, B2B, B2C. Integrated marketing communication. Segmentation and basic segmentation criteria. Targeting. Positioning. Mass and target marketing.
    2. Marketing communication definition and goals. Communication strategy. The stages of communication process.
    3. Regulatory environment of advertisement. Adviser for advertising. Unfair competition. Self-regulation. Codex of advertisement. Principles of advertising practices. Problematic advertised products. Marketing communication regulation, approaching the EU.

    4. Advertising and communication associations. Selected Czech competitions in the area of MC. The basic media terms. Advertising agencies, market, functions, types, ownership, and organisation structure, worldwide advertising agencies. The choice of advertising agency, agency provisions, creativity management.
    5. History of advertisement. Definition, main features, types of advertisement. Advertisement versus Czech consumers. B2B advertisement.
    6. Sense of psychology in advertisement. ATL, BTL, TTL communication. Teasing. New marketing communication trends and their application in practise. Subliminal advertisement.
    7. Persuasion through emotions, definition, function of emotions, methods of emotion stimulation (drama, humour, music, erotic, fear, warmth). Persuasion through recommendation, types, model of reliable and attractive source, model of information transfer, use of recommendations, their valuation.
    8. Sales support definition, its meaning, advantages and disadvantages. The target groups and ways of sales support. POP x POS. Merchandising. Marketing research of sales support. 3D advertisement and its typology. Trade fairs and exhibitions.
    9. Psychological aspects of personal selling, body language, sales interview, objections solving. Nature and behaviour of the salesperson. The stages of personal selling. Sellers´ management and planning.
    10. P.R definition, aims and their advantages and disadvantages. Advertising x P.R. Publicity. Lobbying. Internal and external communication. Testing of P.R. effects. Crisis communication. Corporate identity and image. Sense and types of sponsoring. Event marketing and its typology.
    11. D.M. definition and goals. Target groups - B2B x B2C. Media and instruments. Passive and active D.M. Social and ethic problems of D.M. application. CRM. Database marketing. Geomarketing. New interactive media and their use in D.M.
    12. The stages of marketing communication planning. Communication goals. Medial mix. Methods of budgeting. Formation of effective advertising message. Cinema advertising. Internet advertising.
    13. Advertising effect testing, laboratory experiments, fieldwork, data collection, and measurement of advertising and sales support effects. The basic marketing research terms. The qualitative research methods (focus group, semantic differential, projective techniques). The eye-camera use. Effective advertisement attributes.
Literatura
    povinná literatura
  • MATUŠÍNSKÁ, K., STOKLASA, M. Marketing Communication. Karviná: OPF Karviná, 2014. ISBN 978-80-7510-041-2. info
  • COPLEY, P. Marketing Communications Management: concepts and theories, cases and practices. Oxford, 2004. ISBN 0-7506-5294-2. info
  • BLYTHE, J. Essentials of Marketing Communications. Harlow: Pearson Education Limited, 2003. ISBN 0-273-65858-1. info
    doporučená literatura
  • MATUŠÍNSKÁ, K., STOKLASA, M. Marketing in Theory and Practice in a new and modern way. Karviná: OPF Karviná, 2014. ISBN 978-80-7510-044-3. info
  • SMITH, P.R. a Z. ZOOK. Marketing Communications: Integrating Offline and Online with Social Media. 2011. ISBN 9780749461935. info
  • PERCY, L. Strategic Integrated Marketin Communication: Theory and Practice. 2008. ISBN 9780080878294. info
  • WOOD, G.,. Marketing Communications. 2005. ISBN 9780080501314. info
  • GOVONI, N. A. P. Dictionary of Marketing Communications. 2004. ISBN 9780080878294. info
  • KITCHEN, P. J. a P. de PELSMACKER. Integrated Marketing Communications: A Primer. 2004. ISBN 9780203502860. info
Výukové metody
Demonstrace dovedností
Seminární výuka
Metody hodnocení
Písemná zkouška
Vyučovací jazyk
Angličtina
Informace učitele
https://elearning.opf.slu.cz/course/view.php?id=319
attendance in seminars 70 %, seminar paper, final written exam
AktivityNáročnost [h]
Ostatní studijní zátěž70
Přednáška26
Seminář13
Zkouška40
Celkem149
Další komentáře
Předmět je dovoleno ukončit i mimo zkouškové období.
Předmět je zařazen také v obdobích zima 2014, léto 2015, zima 2015, léto 2016, zima 2016, zima 2017, léto 2018, zima 2018, léto 2019, zima 2019, zima 2020, zima 2021.