BAUEROVÁ, Radka a Martin KLEPEK. The Digitalization of a Grocery Shopping from a Generation Perspective. Online. In L. CABYOVA, R. RYBANSKY and Z. BEZAKOVA,. Proceedings of the Annual International Scientific Conference Marketing Identity 2018: Digital Mirrors. Trnava: Faculty of Mass Media Communication, University of Ss. Cyril and Methodius in Trnava, 2018. s. 243-255. ISBN 978-80-8105-985-8. [citováno 2024-04-24]
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Základní údaje
Originální název The Digitalization of a Grocery Shopping from a Generation Perspective.
Autoři BAUEROVÁ, Radka a Martin KLEPEK
Vydání Trnava, Proceedings of the Annual International Scientific Conference Marketing Identity 2018: Digital Mirrors. od s. 243-255, 13 s. 2018.
Nakladatel Faculty of Mass Media Communication, University of Ss. Cyril and Methodius in Trnava
Další údaje
Originální jazyk angličtina
Typ výsledku Stať ve sborníku
Obor 50204 Business and management
Stát vydavatele Česká republika
Utajení není předmětem státního či obchodního tajemství
Forma vydání tištěná verze "print"
WWW Webový odkaz na sborník z konference
Organizační jednotka Obchodně podnikatelská fakulta v Karviné
ISBN 978-80-8105-985-8
UT WoS 000467818300023
Klíčová slova anglicky Baby Boomers; Consumer Behaviour; Digitalization of Grocery Sales; Generation X; Generation Y; Generations; Online Grocery Shopping; Retail.
Příznaky Recenzováno
Změnil Změnila: Ing. Radka Bauerová, Ph.D., učo 32908. Změněno: 9. 1. 2020 14:55.
Anotace
Customer pressure on globalization-driven innovation has also evolved into food purchases and therefore business organizations innovate processes and services not only to meet the needs and wishes of their customers but also to increase their satisfaction and loyalty. This article deals with grocery shopping digitization as one of the possible innovations that business organizations can use to increase customer satisfaction, as the number of individuals using the online shopping channel is steadily growing. Considering that customers purchasing online food fall into several different generations, research results will also be geared to generational differences in the perception of food digitization. The aim of the paper is to examine whether there is any difference between online grocery shopping behaviour by generation’s perspective.
VytisknoutZobrazeno: 24. 4. 2024 02:49