HALAŠKA, Michal a Roman ŠPERKA. Importance of Process Flow and Logic Criteria for RPA Implementation. In Jezic G., Chen-Burger J., Kusek M., Sperka R., Howlett R., Jain L. Smart Innovation, Systems and Technologies. Singapore: Springer, 2020, s. 221-231. ISSN 2190-3018. Dostupné z: https://dx.doi.org/10.1007/978-981-15-5764-4_20.
Další formáty:   BibTeX LaTeX RIS
Základní údaje
Originální název Importance of Process Flow and Logic Criteria for RPA Implementation
Autoři HALAŠKA, Michal (203 Česká republika, domácí) a Roman ŠPERKA (703 Slovensko, garant, domácí).
Vydání Singapore, Smart Innovation, Systems and Technologies, od s. 221-231, 11 s. 2020.
Nakladatel Springer
Další údaje
Originální jazyk angličtina
Typ výsledku Stať ve sborníku
Obor 50204 Business and management
Stát vydavatele Singapur
Utajení není předmětem státního či obchodního tajemství
Forma vydání tištěná verze "print"
WWW URL
Kód RIV RIV/47813059:19520/20:A0000135
Organizační jednotka Obchodně podnikatelská fakulta v Karviné
ISSN 2190-3018
Doi http://dx.doi.org/10.1007/978-981-15-5764-4_20
Klíčová slova anglicky RPA; Process mining; Process enhancement; Process analysis
Příznaky Mezinárodní význam, Recenzováno
Změnil Změnil: doc. RNDr. Ing. Roman Šperka, Ph.D., učo 18157. Změněno: 14. 11. 2020 16:02.
Anotace
Robotic process automation (RPA) is a promising technology within the area of management of business processes. Firms are adopting RPA to digitalize and transform processes with the goal of increase of productivity and efficiency, cost reduction, and service improvement. As such it is crucial to identify processes and activities suitable for RPA. Research in this paper is focused on process flow and logic criteria which is neglected in the RPA literature. It is based on the analysis of real-life event log and its common pattern composed of tasks, which is found in the process using process mining techniques with Apromore tool and modeled using Bizagi modeler. The BPMN model is used for simulation of 3 scenarios with the common pattern. We found out that process flow and logic is important criteria to consider while implementing RPA solution. More specifically, in the case of fixed resources, it is necessary to first automate the task with the worst cycle time based on the productivity and efficiency of the common pattern. In the case of the pool of resources, the automation of the common pattern using RPA is less restrictive regarding cycle times of particular tasks due to its reallocation possibilities allowing for higher flexibility of gradual automation.
VytisknoutZobrazeno: 25. 5. 2024 07:12