D 2024

Protection of Clients' Rights and Security in Social Services: Practices, Technology, and Staff Training

PAVELEK, Ondřej a Marie SCISKALOVÁ

Základní údaje

Originální název

Protection of Clients' Rights and Security in Social Services: Practices, Technology, and Staff Training

Název česky

Ochrana práv a bezpečnost klientů v sociálních službách: Praktiky, technologie a školení personálu

Název anglicky

Protection of Clients' Rights and Security in Social Services: Practices, Technology, and Staff Training

Vydání

Praha, od s. 282–293, 13 s. 2024

Nakladatel

VŠE

Další údaje

Jazyk

čeština

Typ výsledku

Stať ve sborníku

Obor

50501 Law

Stát vydavatele

Česká republika

Utajení

není předmětem státního či obchodního tajemství

Forma vydání

elektronická verze "online"

Odkazy

Organizační jednotka

Fakulta veřejných politik v Opavě

ISBN

978-80-245-2538-9

Klíčová slova česky

ochrana práv klientů; bezpečnost sociálních služeb; školení zaměstnanců; správa dat v sociální péči; ochrana osobních údajů

Klíčová slova anglicky

client rights protection; social services security; staff training; data management in social care; personal data safeguards

Příznaky

Recenzováno
Změněno: 21. 2. 2025 13:18, Mgr. Ondřej Pavelek, Ph.D.

Anotace

V originále

The article focuses on practices related to client protection and security in social services, encompassing various aspects of client rights protection and technological measures. The aim is to identify how social service organizations implement security measures to protect clients, including specific types of safeguards for the protection of personal data and individual rights. Special attention is given to client record management, which is often maintained using specialized software, with methods and processes associated with this type of data management being evaluated. An important part of the article is the examination of the level of staff training on general principles of client rights protection. It also explores the possibilities of regular team discussions on the protection of client rights, supporting the continuous improvement of care quality. Overall, the article provides a comprehensive overview of how social services approach client protection and what steps they take to ensure their safety and respect for their rights. The article will be based on data and research conducted from June to August 2024 on 52 social care providers in the Moravian-Silesian Region.

Anglicky

The article focuses on practices related to client protection and security in social services, encompassing various aspects of client rights protection and technological measures. The aim is to identify how social service organizations implement security measures to protect clients, including specific types of safeguards for the protection of personal data and individual rights. Special attention is given to client record management, which is often maintained using specialized software, with methods and processes associated with this type of data management being evaluated. An important part of the article is the examination of the level of staff training on general principles of client rights protection. It also explores the possibilities of regular team discussions on the protection of client rights, supporting the continuous improvement of care quality. Overall, the article provides a comprehensive overview of how social services approach client protection and what steps they take to ensure their safety and respect for their rights. The article will be based on data and research conducted from June to August 2024 on 52 social care providers in the Moravian-Silesian Region.