FPF:UBKINSNK12 Measurement and Eval. of Lib.S - Course Information
UBKINSNK12 Measurement and Evaluation of Library Services
Faculty of Philosophy and Science in OpavaWinter 2024
- Extent and Intensity
- 0/0/0. 6 credit(s). Type of Completion: zk (examination).
- Teacher(s)
- Mgr. Anna Novotná, Ph.D. (lecturer)
- Guaranteed by
- Mgr. Anna Novotná, Ph.D.
Institute of The Czech Language and Library Science – Faculty of Philosophy and Science in Opava - Prerequisites
- Course is available to all students.
- Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Information Studies (programme FPF, KNIH-nav)
- Course objectives
- Because most libraries are public information institutions, the issue of money and defending their expenses is an absolutely crucial issue for them. At the same time, however, the nature of their activities, ie information and other services to users, is so specific that it is difficult to defend their existence and value for society. The aim of this course is to introduce students to the terminology and methods of library evaluation. Further define the objectives of measurement. Go through number of methods that are used for this purpose in the world and try them out.
- Learning outcomes
- After completing the course, the student will be able to:
- identify the most important methods used in the evaluation of libraries;
- apply the selected method to the services of a certain library; - Syllabus
- 1.-2. Evaluation of libraries in the Czech Republic
- 3.-4. Characteristics of services
- 5.-6. Service Design
- 7.-8. Methodologies of service evaluation
- 9.-10. Data and their processing
- 11.-12. Visualization and interpretation
- Literature
- required literature
- ŠVÍKOVÁ, Lidmila. Statistika, porovnávání knihoven a benchmarking [PDF]. Jihočeská vědecká knihovna v Českých Budějovicích, 2019. Dostupný z: https://www.cbvk.cz/soubory/regionfce/vzdelavani/Statistiky%20porovnavani%20knihoven.pdf
- ŘEHÁK, Tomáš a kol. Neocenitelné služby knihovny a jak je ocenit. Vyd. 1. Praha: Wolters Kluwer ČR, 2013. 103 s. ISBN 978-80-7478-413-2. Dostupné také z: https://www.mlp.cz/cz/o-knihovne/roi/
- ŠEDÁ, Marie. Zpracování statistických ukazatelů výkonů knihoven včetně kontroly, analýzy a komparace dat: Studijní text [PDF]. SVKOS: Ostrava, 2020. Dostupný z: https://www.msvk.cz/data/filemanager/source/studijn%c3%ad%20texty%20pro%20knihovn%c3%adky/22_
- MORELLI Nicola GÖTZEN Amalia de and Luca SIMEONE. 2021. Service Design Capabilities. Cham: Springer. ISBN 9783030562816, ISBN 9783030562823. DOI: https://doi.org/10.1007/978-3-030-56282-3.
- SMETANOVÁ, Dana, Vladana PILLEROVÁ a Vít RICHTER. Statistické vykazování výkonů knihoven [PDF]. České Budějovice: Národní knihovna, 2017. Dostupný z: https://www.cbvk.cz/soubory/regionfce/vzdelavani/Statistika_seminar_2017.pdf
- CHEN, Hsuanwei Michelle. Information Visualization. ALA, 2017. ISBN 978-0-8389-5986-2. info
- ZBIEJCZUK SUCHÁ, Ladislava. Na důkazech založené knihovnictví, akční výzkum a designové myšlení jako teoreticko-metodologické rámce pro informační studia a knihovnictví. ProInflow. 2016, vol. 8, No 1. ISSN 1804-2406. info
- KRČÁL, Martin. Sběr a využití statistických dat v českých knihovnách. ProInflow. 2015, vol. 7, No 2. ISSN 1804-2406. info
- FRIEDMAN, Alon. Statistics for Library and Information Services: A Primer for Using Open Source R Software for Accessibility and Visualization. Rowman and Littlefield Publishers, 2015. ISBN 978-1-4422-4992-9. info
- DILHOFOVÁ, Adéla, Monika KRATOCHVÍLOVÁ a Jan LIDMILA. Příručka pro knihovníky veřejných knihoven. Brno, 2013. ISBN 978-80-7051-199-2. URL info
- Teaching methods
- Lecture supplemented with a discussion
Monological (reading, lecture, briefing)
Regularly assigned and evaluated home tasks. - Assessment methods
- Grade
Assignments
Oral, written exam - Language of instruction
- Czech
- Further comments (probably available only in Czech)
- Study Materials
Information on the extent and intensity of the course: 12 hod/sem. - Teacher's information
- There is electronic course prepared ISSU.
- Enrolment Statistics (recent)
- Permalink: https://is.slu.cz/course/fpf/winter2024/UBKINSNK12