FPF:ULGATL0029 Spa and tourism management - Course Information
ULGATL0029 Spa and tourism management
Faculty of Philosophy and Science in OpavaWinter 2015
- Extent and Intensity
- 2/1/0. 2 credit(s). Type of Completion: zk (examination).
- Teacher(s)
- Ing. Jana Stuchlíková (lecturer)
Ing. Jana Stuchlíková (seminar tutor) - Guaranteed by
- doc. Ing. Eva Wagnerová, CSc.
Centrum interdisciplinárních studií – Faculty of Philosophy and Science in Opava - Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Spa Management and Tourism (programme FPF, B6503GAHOT)
- Course objectives
- The aim of the course is to give the students the basic information of the field of management - to get them acquainted with the importance, development and content of management, and the content of the functions of management. The students will get an in-depth knowledge of the personality and character of a manager, human resource management, corporate identity and international management of services. The students will be informed of other current managerial issues applied in tourism establishments especially in the area of spa and tourism.
- Syllabus
- 1. Nature, importance and functions of management in spa and tourism
2. Classification of the development of management, current trends in spa and tourism management
3. Types of management - strategic, crisis, innovative, project, quality, ecology, destination and yield management
4. Process of management. Planning in spa and tourism
5. Organisation and organisational structures of spa and tourism establishments
6. Control as an effective tool of management in spa and tourism
7. Decision-making, communication, coordination and regulation
8. Leading and motivation of people working in spa and tourism
9. Basics of human resource management
10. Personality and character of a manager
11. Identity of a company, managerial ethic
12. International management in the area of spa and tourism
- 1. Nature, importance and functions of management in spa and tourism
- Literature
- recommended literature
- HESKOVÁ, M. a kol. Cestovní ruch. Praha: Fortuna, 2006. ISBN 80-7168-948-3. info
- DĚDINA, J. Management, organizování a ekonomika lázeňství. Praha: VŠ CRHL, 2004. ISBN 80-86592-01-4. info
- ARMSTRONG, M. Řízení lidských zdrojů. Praha: Grada Publishing, 2002. ISBN 80-247-0469-2. info
- VEBER, J. a kol. Management - základy, prosperita, globalizace. Praha: Management Press, 2000. ISBN 80-7261-095-5. info
- KOTTER, J. P. Vedení procesu změny. Praha: Management Press, 2000. ISBN 80-7261-015-5. info
- KNOP, K. Lázeňství, ekonomika a management. Praha: Grada Publishing, 1999. ISBN 80-7169-717-6. info
- KOUBEK, J. Řízení lidských zdrojů. Praha: Management Press, 1997. ISBN 8085943514. info
- BĚLOHLÁVEK, F. Organizační chování. 1.vyd. Olomouc: Rubico, 343 s., 1996. ISBN 80-85839-09-1. info
- Language of instruction
- Czech
- Further comments (probably available only in Czech)
- The course can also be completed outside the examination period.
- Teacher's information
- * written essay and its defence - topic assigned by the lecturer
* written test - success rate 60 %
* oral exam
- Enrolment Statistics (Winter 2015, recent)
- Permalink: https://is.slu.cz/course/fpf/winter2015/ULGATL0029