UBKINSNP12 Measurement and Evaluation of Library Services

Faculty of Philosophy and Science in Opava
Winter 2020
Extent and Intensity
2/2/0. 6 credit(s). Type of Completion: zk (examination).
Teacher(s)
Mgr. Anna Novotná, Ph.D. (lecturer)
Mgr. Anna Novotná, Ph.D. (seminar tutor)
Guaranteed by
Mgr. Anna Novotná, Ph.D.
Institute of The Czech Language and Library Science – Faculty of Philosophy and Science in Opava
Timetable
Tue 11:25–13:00 PED1
  • Timetable of Seminar Groups:
UBKINSNP12/A: Tue 13:05–14:40 PED1, A. Novotná
Prerequisites
Course is available to all students.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
Because most libraries are public information institutions, the issue of money and defending their expenses is an absolutely crucial issue for them. At the same time, however, the nature of their activities, ie information and other services to users, is so specific that it is difficult to defend their existence and value for society. The aim of this course is to introduce students to the terminology and methods of library evaluation. Further define the objectives of measurement. Go through number of methods that are used for this purpose in the world and try them out.
Learning outcomes
After completing the course, the student will be able to:
- identify the most important methods used in the evaluation of libraries;
- apply the selected method to the services of a certain library;
Syllabus
  • 1. Evaluation of libraries in the Czech Republic
  • 2. Characteristics of services
  • 3. Service Design
  • 4. Methodologies of service evaluation
  • 5. Data and their processing
  • 6. Visualization and interpretation
Literature
    required literature
  • KRČÁL, Martin. Sběr a využití statistických dat v českých knihovnách. ProInflow. 2015, vol. 7, No 2. ISSN 1804-2406. info
    recommended literature
  • CHEN, Hsuanwei Michelle. Information Visualization. ALA, 2017. ISBN 978-0-8389-5986-2. info
  • ZBIEJCZUK SUCHÁ, Ladislava. Na důkazech založené knihovnictví, akční výzkum a designové myšlení jako teoreticko-metodologické rámce pro informační studia a knihovnictví. ProInflow. 2016, vol. 8, No 1. ISSN 1804-2406. info
  • FRIEDMAN, Alon. Statistics for Library and Information Services: A Primer for Using Open Source R Software for Accessibility and Visualization. Rowman and Littlefield Publishers, 2015. ISBN 978-1-4422-4992-9. info
  • DOLE, Wanda. Strategic Planning and Assessment. Journal of Library Administration. 2014. ISSN 0193-0826. Available from: https://dx.doi.org/10.1080/01930826.2014.953396. info
  • DILHOFOVÁ, Adéla, Monika KRATOCHVÍLOVÁ a Jan LIDMILA. Příručka pro knihovníky veřejných knihoven. Brno, 2013. ISBN 978-80-7051-199-2. URL info
  • KRSTEV, Cvetana and Milan VASILJEVIĆ. Statistics and Evaluation in Libraries. INFOtheca: Journal of Informatics and Librarianship. 2010, vol. 11, No 2. ISSN 1450-9687. info
Teaching methods
Lecture supplemented with a discussion
Monological (reading, lecture, briefing)
Regularly assigned and evaluated home tasks.
Assessment methods
Grade
Assignments
Oral or written exam
Language of instruction
Czech
Teacher's information
https://elearning.slu.cz/
There is electronic course prepared in Moodle: https://elearning.slu.cz/
The course is also listed under the following terms Winter 2021, Winter 2022, Winter 2023, Winter 2024.
  • Enrolment Statistics (Winter 2020, recent)
  • Permalink: https://is.slu.cz/course/fpf/winter2020/UBKINSNP12