UCJNOKOR German Business Correspondence

Faculty of Philosophy and Science in Opava
Winter 2023
Extent and Intensity
0/2/0. 3 credit(s). Type of Completion: zk (examination).
Teacher(s)
doc. PhDr. Gabriela Rykalová, Ph.D. (lecturer)
PhDr. Mathias Becker, M.A. (seminar tutor)
doc. PhDr. Gabriela Rykalová, Ph.D. (seminar tutor)
Guaranteed by
doc. PhDr. Gabriela Rykalová, Ph.D.
Institute of Foreign Languages – Faculty of Philosophy and Science in Opava
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
In this course students will get to know the basic types and documents of business correspondence. The focus will be on request, offer, order, etc. Together with the relevant terminology, students will also focus on the strategies used to deal with the human resource department. The course is held in the German language.
Syllabus
  • 1. structure of a business letters
    2. request and reply
    3. offer and reply
    4. order and cancellation of an order
    5. confirmation of the order and refusal
    6. conditions of delivery and payment
    7. demand letter and reply
    8. complaint and reply
    9. complaint part 2
    10. correspondence with the human resource department
    11. letter of application part 1
    12. letter application part 2
Literature
    required literature
  • PONS. Bürokommunikation Deutsch: Sicher formulieren in Briefen, E-Mails und am Telefon. 2010. info
  • Klett Verlag. Unternehmen Deutsch. Ein berufsorientiertes Grundstufenlehrwerk. Lehrbuch und Arbeitsbuch B1 und B2. 2010. info
  • Axel Hering und Magdalena Matussek. Geschäftskommunikation. Besser schreiben: Kursbuch Deutsch als Fremdsprache. 2009. info
  • Margarete Riegler-Poyet, Bernard Straub und Paul Thiele (Langens. Das Testbuch Wirtschaftsdeutsch. 2008. info
  • Rosemarie Buhlmann, Anneliese Fearns und Eric Leimbacher (Langen. Wirtschaftsdeutsch von A bis Z - Lehr- und Arbeitsbuch. 2008. info
  • Astrid Pucharski, Daniela Unger-Ullmann. Wirtschaftsdeutsch von A bis CZ. Ein kommunikativer DaF-Reader für die Mittel- und Oberstufe. 2001. info
Language of instruction
German
Further Comments
The course can also be completed outside the examination period.
Teacher's information
Individual work is required for this seminar. Students will present homework and tasks as well as questions and comments in a portfolio.
The course is also listed under the following terms Winter 2008, Winter 2009, Winter 2010, Winter 2011, Winter 2012, Winter 2013, Winter 2016, Winter 2018, Winter 2019, Winter 2020, Winter 2021, Winter 2022.
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