USESV0128 Communication Techniques

Faculty of Public Policies in Opava
Summer 2014
Extent and Intensity
0/2/0. 3 credit(s). Type of Completion: z (credit).
Guaranteed by
PhDr. Věra Juříčková, Ph.D.
Institute of Central European Studies – Faculty of Public Policies in Opava
Prerequisites
USESV0080 Communication || UVSRPV0080 Communication
Completion of the course Communication
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to develop communication skills that will be formed and improved by practical and experiential exercises. We will focus primarily on the interview, a resolution of conflict, negotiation options. We will also practice a speech, persuasion techniques and management of meetings. It is used a camcorder and through feedback students can assess their performance and develop the ability to communicate so that the communication can reach the needed effect in a particular communication context. For communication we use themes that are based on current issues in society or on the interest of the students. During the seminars each student will prepare a short speech on a given topic. The next task is to write an essay in the range of 4 pages, the topic will be specified during the course.
Syllabus
  • 1. Nonverbal communication in practice - face-play, haptic communication, proxemics, posturology, kinesics
    2. Nonverbal communication - paralinguistics, communication via objects
    3. Verbal communication
    4. Dialogue leading
    5. Preparation of public speech and its performance
    6. Meeting leading
    7.Conflict - understanding of conflict, approach to conflicts
    8. Means of conflict solving
    9. Negotiation and the role of mediator. Agreement
    10. Effective argumentation. Persuasion.
    11. Aggressive techniques
    12. Team cooperation
Literature
    required literature
  • MATOUŠEK, O. Metody a řízení sociální práce. Praha: Portál, 2003. info
  • MATOUŠEK, O., a kol. Základy sociální práce. Praha: Portál, 2002. info
  • NOVOSAD, L. Základy speciálního poradenství. Praha: Portál, 2000. ISBN 80-7178-197-5. info
  • KOPŘIVA, K. Lidský vztah jako součást profese. Praha: Portál, 1997. ISBN 80-7178-150-9. info
  • DRAPELA, J. V. Přehled teorií osobnosti. Praha: Portál, 1997. info
  • KRATOCHVÍL, S. Základy psychoterapie. Praha: Portál, 1997. info
  • ÚLEHLA, I. Umění pomáhat. Písek: Renesance, 1996. info
  • GABURA, J., PRUŽINSKÁ, J. Poradenský proces. Praha : Sociologické nakladatelství, 1995. info
    recommended literature
  • Články v časopisech Psychologie Dnes, Konfrontace, Výchovné poradenství, Sociální práce, Výchovné poradenství, Kontext, Journal of Counselling Psychology, Journal of Personality and Social Psychology, Psychoterapeutické sešity, Zpravodaj Diakonie ČCE aj. info
  • JUŘÍČKOVÁ, V. Komunikační techniky. 2012. URL info
  • JUŘÍČKOVÁ, V. Komunikace. Opava, 2008. ISBN 978-80-85819-68-7. info
  • SATIROVÁ, V. Kniha o rodině. Praha: Práh, 2006. ISBN 80-7252-150-0. info
  • VODÁČKOVÁ, D. a kol. Krizová intervence. Praha: Portál, 2002. info
  • NAVRÁTIL, P. Úvod do teorií a metod sociální práce I. Brno: MU, 2002. info
  • BELZ, H., SIEGRIST M. Klíčové kompetence a jejich rozvíjení. Praha: Portál, 2001. info
  • SCHLIPPE, A., SCHWEITZER, J. Systemická terapie a poradenství. Brno: Cesta, 2001. ISBN 80-7295-013-4. info
  • DEVITO, Joseph. Základy mezilidské komunikace. Praha, 2001. info
  • ČAKRT, M. Konflikty v řízení a řízení konfliktu. Praha: Management Press, 2000. info
  • SCHMIDBAUER, W. Psychická úskalí pomáhajících profesí. Praha: Portál, 2000. info
  • VÁGNEROVÁ, M. Psychopatologie pro pomáhající profese. Praha: Portál, 1999. info
  • NICHOLS, M. D., SCHWARTZ, R. C. Family therapy - Concepts and Methods. Boston: Allyn and Bacon, 1998. info
  • MATOUŠEK O. Potřebujete psychoterapii? Praha: Portál, 1995. info
  • YALOM, I. D. The theory and praktice of group psychotherapy. New York: Basic Books, 1995. info
  • NELSON-JONES, R. The Theory and Practice of Counselling Psychology. London: Cassell Educational Limited, 1992. info
Teaching methods
Lecture supplemented with a discussion
Assessment methods
The analysis of student 's performance
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
Each student is required to prepare short speech on given topic in tutorial. Next task comprises composition of an essay with the extent of 4 pages, the topic will be specified during course.
The course is also listed under the following terms Summer 2012, Summer 2013, Summer 2015, Summer 2016, Summer 2017, Summer 2018, Summer 2019.
  • Enrolment Statistics (Summer 2014, recent)
  • Permalink: https://is.slu.cz/course/fvp/summer2014/USESV0128