CVABPOKC Business meetings and correspondence in a foreign language

School of Business Administration in Karvina
Winter 2023
Extent and Intensity
2/2/0. 5 credit(s). Type of Completion: zk (examination).
Teacher(s)
PhDr. Janusz Karpeta, Ph.D. (lecturer)
Guaranteed by
PhDr. Janusz Karpeta, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: PhDr. Janusz Karpeta, Ph.D.
Timetable
Tue 8:55–10:30 A206
  • Timetable of Seminar Groups:
CVABPOKC/01: Thu 10:35–12:10 B206, J. Karpeta
Prerequisites (in Czech)
FAKULTA ( OPF ) && TYP_STUDIA ( B ) && FORMA ( P )
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 18 student(s).
Current registration and enrolment status: enrolled: 17/18, only registered: 0/18
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to provide students with such knowledge and skills that will enable them to conduct business meetings and negotiations in a foreign language, master professional terminology and at the same time manage business foreign language correspondence focused on standard business situations such as offer, order, complaint, etc., including other competencies in the field of negotiations, presentations, communication in other selected business situations.
Learning outcomes
After completing the course the student will be able to: - apply the acquired knowledge and conduct business meetings and negotiations in a foreign language, - use professional terminology - handle business foreign language correspondence focused on standard business situations such as offer, order, complaint, etc., and also negotiate, present and communicate in specific business situations.
Syllabus
  • 1. First contacts
    Establishing contacts within the framework of supplier relations. Creation of business documentation. Communication within supplier- customer relations - formulation of letters in business relations (inquiry, offer, order, complaint, claim).
    Telephoning. E-mail form.
    2. Travel
    Flight booking. Car rental. At the airport. In the hotel. Emergency management. Practical training. Evaluation of mastering the necessary competencies in this area. Cultural and local language tips.
    3. Company
    Arrival to the company. Meeting new colleagues. Business area. Getting one's bearings. Preparation of conference rooms. Preparation for a company presentation. Implementation of a company presentation. Evaluation of a company presentation. Cultural and local language tips.
    4. Successful business communication
    Negotiations and meetings - preparation for the meeting and its management. Expert discussion - basic terminology apparatus. Participants in the meeting.
    Minutes of the meeting. Solution of common and extraordinary events. 5. Negotiation
    Submission of a business offer. Rejection of an offer. Terms of trade agreement. How to get time to negotiate. Reaching an agreement. Preparation for the meeting. Implementation of negotiations. Evaluation of negotiations. Cultural and local language tips.
    6. Presentation
    Start of the presentation. Basic terminology apparatus. The main part of the presentation, description of the board, graphs, diagrams. Ending the presentation. Preparing for the presentation. Implementation of the presentation. Evaluation of the presentation. Specifics in selected regions.
    7. After working hours
    Personal invitation. In the restaurant. Small talk. End of working and informal meeting. Other social events and their successful management in an international context. Cultural and local language tips.
Literature
    required literature
  • KANSY, H., 2011. Společenská konverzace v angličtině. Praha: Grada Publishing. ISBN 80-247-1373-X.
  • O’BRIEN, B., 2010. Business English. Porady, jednání, schůzky. Praha: Grada Publishing. ISBN 978-80-247-3091-2.
  • Povinná: GOUDSWAARD, G., 2006. Business English. Korespondence, porady, prezentace, obchodní jednání a společenská konverzace. Praha: Grada Publishing. ISBN 80-7169-850-4.
    recommended literature
  • GLUCHOWSKI, G., FORSTER, L., 2007. Business English – zdokonalte svou obchodní angličtinu. Praha: Grada Publishing. ISBN 8024720108, 9788024720104.
  • FORSTER, L, KUFNER, S., 2012. Moderní Business English. Grada Publishing. ISBN 978-80-247-8086.
  • TILLEY, R., 2005. Business English – Korespondence. Praha: Grada Publishing. ISBN 80-247-1179-6.
Teaching methods
Theoretical preparation, lecture, seminar, practical tutorial
Assessment methods
Assessment methods: attendance at seminars min. 60% (10% of assessment), 2 ongoing tests (20% of assessment), seminar paper and its presentation (10% of assessment), oral exam (60% of assessment).
Language of instruction
Czech
Further comments (probably available only in Czech)
Study Materials
Teacher's information
non-relevant
The course is also listed under the following terms Winter 2020.
  • Enrolment Statistics (recent)
  • Permalink: https://is.slu.cz/course/opf/winter2023/CVABPOKC