EVSNPKOD Communication Skills

School of Business Administration in Karvina
Summer 2019
Extent and Intensity
2/1/0. 4 credit(s). Type of Completion: z (credit).
Teacher(s)
Mgr. Dagmar Svobodová, Ph.D. (lecturer)
Mgr. Dagmar Svobodová, Ph.D. (seminar tutor)
Guaranteed by
Mgr. Dagmar Svobodová, Ph.D.
Departament of Economics and Public Administration – School of Business Administration in Karvina
Contact Person: Dr. Ing. Ingrid Majerová
Prerequisites
None.
Course Enrolment Limitations
The course is also offered to the students of the fields other than those the course is directly associated with.
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to introduce students to the principles of effective communication. Through training to develop their own communication skills of students and helping them to improve their communication profile.
Syllabus
  • 1. Introduction to the theory of communication
    2. Receptive and expressive communication skills
    3. Czech as the main communication tool in the Czech environment
    4. Communication strategy
    5. Communication barriers and how to overcome them
    6. Presentation as a communication skill
    7. Verbal and nonverbal communication
    8. The use of specific linguistic instruments of communication
    9. Communication skills in professional communication
    10. Negotiation as a communication skill
    11. Communication group
    12. Communication via intermediary
    13. Argumentation and persuasion as a communication skill
Literature
    required literature
  • QUINTANILLA K. M and T. S. WAHL. Business and Professional Communication. Sage Publications, Inc., 2011. ISBN 978-1-4129-6472-2. info
  • KHELEROVÁ, V. Komunikační a obchodní dovednosti manažera. Praha: Grada, 2006. ISBN 80-247-1677-1. info
  • MIKULÁŠTÍK, M. Komunikační dovednosti v praxi. Praha: Grada, 2003. ISBN 80-247-0650-4. info
    recommended literature
  • HIERHOLD, E. Rétorika a prezentace. Praha: Grada, 2005. ISBN 80-247-0782-9. info
  • SOBČÍKOVÁ, J. Vyjednávání. Karviná: OPF SU, 2005. ISBN 80-7248-297-1. info
  • DE VITO, J. A. Essentials of Human Communication. Praha: Grada, 2001. ISBN 80-7169-988-8. info
  • BELZ, H. SIEGRIST, M. Klíčové kompetence a jejich rozvíjení. Praha: Portál, 2001. ISBN 80-7178-479-6. info
  • DE VITO, J. A. Základy mezilidské komunikace. Praha: Grada, 2001. ISBN 80-7169-988-8. info
Teaching methods
Skills demonstration
Seminar classes
Assessment methods
Credit
Language of instruction
Czech
Further comments (probably available only in Czech)
The course can also be completed outside the examination period.
Teacher's information
seminar paper, attendance in seminars 60 %, course credit test

ActivityDifficulty [h]
Ostatní studijní zátěž47
Přednáška26
Seminář13
Zápočet30
Summary116
The course is also listed under the following terms Summer 2015, Summer 2016, Summer 2017, Summer 2018.
  • Enrolment Statistics (recent)
  • Permalink: https://is.slu.cz/course/opf/summer2019/EVSNPKOD