CVABPOKC Business meetings and correspondence in a foreign language

School of Business Administration in Karvina
Winter 2026
Extent and Intensity
2/2/0. 5 credit(s). Type of Completion: zk (examination).
Teacher(s)
PhDr. Janusz Karpeta, Ph.D. (lecturer)
Guaranteed by
PhDr. Janusz Karpeta, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: Mgr. Klára Václavínková
Timetable
Tue 9:45–11:20 VD103
  • Timetable of Seminar Groups:
CVABPOKC/01: Tue 11:25–13:00 VD103, J. Karpeta
Prerequisites
FAKULTA(OPF) && TYP_STUDIA(B) && FORMA(P) && (ROCNIK(2) || ROCNIK(3))
There are no prerequisites for enrolment in this course.
Course Enrolment Limitations
The course is only offered to the students of the study fields the course is directly associated with.

The capacity limit for the course is 14 student(s).
Current registration and enrolment status: enrolled: 14/14, only registered: 3/14
fields of study / plans the course is directly associated with
Course objectives
The aim of the course is to provide students with such knowledge and skills that will enable them to conduct business meetings and negotiations in a foreign language, master professional terminology and at the same time manage business foreign language correspondence focused on standard business situations such as offer, order, complaint, etc., including other competencies in the field of negotiations, presentations, communication in other selected business situations.
Learning outcomes
The student is able to define the areas essential for understanding the terms and contexts within supplier relationships; define the basic types of written communication, such as enquiries, offers, orders, complaints, and claims; explain key procedures in the field of travel, with an emphasis on mastering the necessary language competencies in a foreign language; communicate in English during first meetings and company presentations; conduct business negotiations in English and deal with common business matters related to meetings; lead and actively participate in negotiations in English, resolve complications or problems that arise, and reach an agreement. Furthermore, the student is able to prepare and deliver a presentation in a foreign language, including professional descriptions of the individual parts of the presentation, interact with the audience, and conduct social conversation and informal discussions in an international environment.
Syllabus

1. First contacts


Establishing contacts within the framework of supplier relations. Creation of business documentation. Communication within supplier- customer relations - formulation of letters in business relations (inquiry, offer, order, complaint, claim). Telephoning. E-mail form.


2. Travel

Flight booking. Car rental. At the airport. In the hotel. Emergency management. Practical training. Evaluation of mastering the necessary competencies in this area. Cultural and local language tips.



3. Company

Arrival to the company. Meeting new colleagues. Business area. Getting one's bearings. Preparation of conference rooms. Preparation for a company presentation. Implementation of a company presentation. Evaluation of a company presentation. Cultural and local language tips.



4. Successful business communication

Negotiations and meetings - preparation for the meeting and its management. Expert discussion - basic terminology apparatus. Participants in the meeting.

Minutes of the meeting. Solution of common and extraordinary events. 


5. Negotiation

Submission of a business offer. Rejection of an offer. Terms of trade agreement. How to get time to negotiate. Reaching an agreement. Preparation for the meeting. Implementation of negotiations. Evaluation of negotiations. Cultural and local language tips.



6. Presentation

Start of the presentation. Basic terminology apparatus. The main part of the presentation, description of the board, graphs, diagrams. Ending the presentation. Preparing for the presentation. Implementation of the presentation. Evaluation of the presentation. Specifics in selected regions.



7. After working hours

Personal invitation. In the restaurant. Small talk. End of working and informal meeting. Other social events and their successful management in an international context. Cultural and local language tips.
Literature
    required literature
  • Ashley, A. (2003). Oxford correspondence workbook. Oxford University Press.
  • Ashley, A. (2003). Oxford correspondence workbook. Oxford University Press.
  • GOUDSWAARD, G., 2006. Business English. Korespondence, porady, prezentace, obchodní jednání a společenská konverzace. Praha: Grada Publishing. ISBN 80-7169-850-4.
  • KANSY, H., 2011. Společenská konverzace v angličtině. Praha: Grada Publishing. ISBN 80-247-1373-X.
  • O’Brien, B. (2010). Business English: Porady, jednání, schůzky. Grada Publishing.
    recommended literature
  • FORSTER, L, KUFNER, S., 2012. Moderní Business English. Grada Publishing. ISBN 978-80-247-8086.
  • GLUCHOWSKI, G., FORSTER, L., 2007. Business English – zdokonalte svou obchodní angličtinu. Praha: Grada Publishing. ISBN 8024720108, 9788024720104.
  • Jackson, J. (2024). Introducing language and intercultural communication. Routledge.
  • TILLEY, R., 2005. Business English – Korespondence. Praha: Grada Publishing. ISBN 80-247-1179-6.
Teaching methods
Working with specialized texts in a foreign language, teamwork, cooperative and collaborative learning, and teaching through practical examples applied to theoretical approaches.
Assessment methods
Assessment methods: attendance at seminars min. 60% (10% of assessment), 2 ongoing tests (20% of assessment), seminar paper and its presentation (10% of assessment), oral exam (60% of assessment).
Language of instruction
Czech
Teacher's information
non-relevant
Further comments (probably available only in Czech)
Study Materials
The course is also listed under the following terms Winter 2020, Winter 2023, Winter 2024, Winter 2025.
  • Enrolment Statistics (recent)
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