The Business Excellence Frameworks: the Case Study in the Czech Republic

@inproceedings{32066,
   author = {Adámek, Pavel},
   address = {Prešov},
   booktitle = {Management 2018 - Management and the World in Motion, Challenges, Opportunities and Threats},
   keywords = {Performance Excellence Model; EFQM model; Total Quality Management; case study; Czech Republic},
   howpublished = {tištěná verze "print"},
   language = {eng},
   location = {Prešov},
   isbn = {978-80-8165-300-1},
   pages = {27-34},
   publisher = {Faculty of Management, University of Prešov in Prešov},
   title = {The Business Excellence Frameworks: the Case Study in the Czech Republic},
   year = {2018}
}

TY  - JOUR
ID  - 32066
AU  - Adámek, Pavel
PY  - 2018
TI  - The Business Excellence Frameworks: the Case Study in the Czech Republic
PB  - Faculty of Management, University of Prešov in Prešov
CY  - Prešov
SN  - 9788081653001
KW  - Performance Excellence Model
KW  - EFQM model
KW  - Total Quality Management
KW  - case study
KW  - Czech Republic
N2  - Business excellence frameworks (BEFs) provide a structured approach for organizations to assess their performance. Traditional financial performance measures have been highly criticized and the need identified to integrate non-financial perspectives, such as level of innovation, degree of motivation, intellectual capital and other criteria. This paper provides a general approach to explore an appropriateness of business excellence models (BEMs) in Czech environment and investigates whether there is a specific approach to the adoption of best management practices in organizations embedded in the EFQM Excellence Model including as a part of national quality awards (NQAs). The aim of this paper is to examine the usability of the performance excellence model as a managerial tool used by custodians, and to present the ?ndings of a review of the design of the Czech business excellence framework with the impact on financial indicators. Using a qualitative methodology, based on case study, we conducted an analysis of key performance indicators before and after of the adoption of the EFQM Excellence Model in the Czech Republic. The paper updates the current situation regarding the review of BE frameworks with a focus on the Czech Republic.
ER  - 

ADÁMEK, Pavel. The Business Excellence Frameworks: the Case Study in the Czech Republic. In \textit{Management 2018 - Management and the World in Motion, Challenges, Opportunities and Threats}. Prešov: Faculty of Management, University of Prešov in Prešov, 2018. s.~27-34, 7 s. ISBN~978-80-8165-300-1.