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@article{34461, author = {Zapletalová, Šárka and Rylková, Žaneta}, article_number = {44}, keywords = {Business Excellence;EFQM Excellence Model;Czech Enterprises;Knowledge;Performance}, language = {eng}, issn = {1211-555X}, journal = {Scientific Papers of the University of Pardubice Series D}, title = {Knowledge of the EFQM Excellence Model: Case Study of Czech Enterprises}, url = {https://hdl.handle.net/10195/71985}, volume = {26}, year = {2018} }
TY - JOUR ID - 34461 AU - Zapletalová, Šárka - Rylková, Žaneta PY - 2018 TI - Knowledge of the EFQM Excellence Model: Case Study of Czech Enterprises JF - Scientific Papers of the University of Pardubice Series D VL - 26 IS - 44 SP - 257-268 EP - 257-268 SN - 1211555X KW - Business Excellence;EFQM Excellence Model;Czech Enterprises;Knowledge;Performance UR - https://hdl.handle.net/10195/71985 L2 - https://hdl.handle.net/10195/71985 N2 - The excellence models provide a framework for understanding which levers we need to pull to achieve the results we want.EFQMbusiness modelis one of the models which deal with the assessment of the performance of an organization. The EFQM excellence model has a critical effect on the success, and competitiveness of Czech enterprises. The paper focuses on the EFQM business excellence models.The objective of this paper is to determine the level of knowledge of the EFQM excellence model by Czech enterprises. The study based on primary data collected from a recent survey of 210 Czech enterprises. The paper based on data collected in interviews with managers and founders of Czech enterprises. The enterprises included in the study are those enterprises that are incorporated in the Czech Republic. A total of 210 enterprises participated in the study, and the main primary data collection instrument was a questionnaire-interview. The findings of the statistical analysis show the influence of selected internal variables on the knowledge of the EFQM excellence model. Results of the research study confirm that level of knowledge of the EFQM excellence model in Czech enterprises is low ER -
ZAPLETALOVÁ, Šárka a Žaneta RYLKOVÁ. Knowledge of the EFQM Excellence Model: Case Study of Czech Enterprises. \textit{Scientific Papers of the University of Pardubice Series D}. roč.~26, č.~44, s.~257-268. ISSN~1211-555X. 2018.
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